DVD Error Message PLEASE Help!!!

[mstellas]

Hi,

I have run into some trouble while attempting to watch DVDs on WMP11 and while trying to burn DVDs with DVD Shrink and DVD Decrypter. I was watching DVDs on WMP11 and I was able to burn them just fine the other day before I got this error message from WMP11.
Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card

And this from DVD Shrink:
DVD Shrink encountered an error and cannot continue.
Invalid DVD navigation structure.

The DVD region is set on 4 like it's supposed to be. And for some reason I can still play DVDs through Power DVD. Any help would be much appreciated.

Thank you.

[mjc]

It's not an error message. It's a DRM/Copy protection message.

Have you tried updating the video card drivers, as suggested?

[mstellas]

It's not an error message. It's a DRM/Copy protection message.

Have you tried updating the video card drivers, as suggested?


How do I do that?

[mjc]

Full specs for your computer...we need to figure out what video card you've got in there...or if it is on-board video, then what chipset.

[mstellas]

I think it's a 512MB eaX1600pro TD PCIE. I'm a bit of a novice sorry.

[mjc]

XP?

If you're running XP then here are your drivers...

http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

[mstellas]

Yeah, XP Pro SP3. So do I just download option 1?

[mjc]

Yeah...that should be it.

[mstellas]

Thanks for the help, but I think I gave you the wrong graphics card specs. That was my old one, I now have an ATI Raedon RX2600XT. Should I still download the same drivers?

[mjc]

Yeah, that is driver package that covers most of the Radeon line.

[mstellas]

I updated my drivers but I keep getting the same messages, I don't know what else to do???

[mstellas]

I also discovered that after I upgraded my drivers the icons on my IE7 tabs didn’t seem to be working properly. For some reason the icons on the tab buttons don’t show up properly, they sort of freeze when I run the mouse over them quickly. Do you know what could have caused this??

[mstellas]

i'm am now all out of ideas, if anyone has any suggestions at please let me know. Thanks

[mstellas]

i'm am now all out of ideas, if anyone has any suggestions please let me know. Thanks

[mjc]

For the button problem...when you updated the drivers, dis you uninstall the old ones? There should be an option in add/remove programs. If not, uninstall the drivers and reinstall them.

As to the playback problem...one of the DVDs you played has extra DRM/Copyprotection that WMP 11 honors. Simply put, once that DVD was played, WMP 11 became 'locked' into the DRM/CP scheme. Wiping everything out and starting over, from scratch is probably the only true fix...but if they still play in another player, don't use WMP 11.

[mstellas]

By wiping everything out do you mean re-installing windows? Is there any other way to slve this problem, are there codecs that could resolve this? Also I'm not to sure what to unistall in regards to the drivers? Should I just remove everything that says ATI?

[mjc]

Yes, exactly completely removing Windows and reinstalling it.

No, it isn't a codec problem. Most DVDs have some form of copy protection/DRM. Some actually install things when played on computers. New versions of WMP honor the DRM (even more so in Vista than in XP). Basically, you played a protected DVD that has now totally screwed up WMP. There is no going back or fixing...short of starting over, from scratch.

If it plays in another player, just use that...ignore WMP completely. Much easier than replacing everything.

And yeah, the ATI stuff in Add/Remove.

[mstellas]

Thanks for the help.

[mstellas]

Just another quick, in your opinion what is the best Media Player? Is there anything better than WMP11?

[mjc]

VLC (http://www.videolan.org/vlc/) is a pretty good one...

DVD Shrink...try updating it, sometimes that is the only way to get it working again...