CRASHED

[Vic 970]

My PC has just started to crash repeatedly, sometimes I get a message box saying 'this program has performed an illegal operation and will be closed down' other times I get a blue screen with the message 'a fatal exeption has occurred' Details show. 'F.AGENT executed an invalid instruction in module AUPDATE.DLL at 0137:0045df40 '
I can't limit it to a particular program it seems to happen whatever program is running.
I am running W95.
Help!!!!!!!

------------------
Vic

[sea69]

hi,

Did u install something called "Free Agent"??.. a news and mail reader ??
If so this may have an auto update feature that is trying to "call home".......

------------------
"re-inventing the hammer.. why I oughtta..."

[Vic 970]

The only thing that I have installed recently is 'Web site traffic builder' a web site submission program, this was about a week before the PC started crashing.

------------------
Vic

[sea69]

That is the #1 thing I would check !
as well as run a virus scan, u can get a free up to date online scan @ pcpitstop (http://www.pcpitstop.com/)

------------------
"re-inventing the hammer.. why I oughtta...



[This message has been edited by sea69 (edited 01-03-2001).]

[Vic 970]

Many thanks, I have uninstalled the web program (plus a few others that I hadn't got around to and the problem hasn't recurred yet. I've also visited pitstop, which found a few minor problems which I have corrected, I've also added the site to my favourites for future use.
Regards, Vic.

------------------
Vic

[Speak2Jim]

If you think it may be your processor failing, go to "start", "settings", "control panel", "system", "performance", "file system", and slide the read "ahead optimizer" to none. Try that for a while and if it is a lot better it could be your processor.

------------------
Submitted using speech recognition software.

[sea69]

kool Vic http://www.PCGuide.com/ubb/wink.gif

Out of curiosity what was ur 'Overall Score' there @ pitstop, (if u dont mind me askin')??

------------------
"re-inventing the hammer.. why I oughtta..."

[Vic 970]

Well my score was -8 but what that means I don't know. Basically the system got Winner Flags on all the performance reports, with a few niggles like 'name the hard drive' & 'reset security settings' which I've done.
Advice was to add more memory, and I've just posted a question on the forum as I've seen some advertised.

By the way how did you come by your handle ? are you a fellow sailor ? & thanks for your input.

------------------
Vic

[sea69]

mine was + 385 http://www.PCGuide.com/ubb/eek.gif hehe

(its sean w/out the 'n') http://www.PCGuide.com/ubb/smile.gif

------------------
"re-inventing the hammer.. why I oughtta..."