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ayman
10-12-2000, 04:51 AM
I have win98 operation system and ATX power case,
my p.c working properly but sometime it turned off and when i turned it on again it reloading windows and turned off again when windows desktop appear and i have to wait for a while to can turn it on
does it related with heat?
you will find below all my pc specifications
P III 550
128 ram
16 mg vga card
20 gb hdd
50x cd-rom
56 modem motorola
by the way it's a new one from 1 week only
http://www.PCGuide.com/ubb/frown.gif

bassvax
10-12-2000, 06:42 AM
Could be heat if the cooling fan is not working or the system vents are totally blocked. Check your power management settings for the system in the start/settings/control panel/power management in the advanced tab you can designate what your pc is to do...I suggest selecting "never" for the options to go into sleep mode...just shut your pc off if not using it. There may also be some power management settings in your CMOS setup.
Using "sleep mode" is not recommended in my opinion. It is better to have a clean, cold boot for the operating system to load. Check power cables also. If this doesn't help and it is new and purchased from a reputable establishment they should offer some help this early in it's life. If it turns out that there is a problem with the power supply or motherboard then getting them to handle it under warranty will make your life easier and hopefully less expensive.

[This message has been edited by bassvax (edited 10-12-2000).]

Paleo Pete
10-13-2000, 12:16 AM
Don't know how things are over there, but if this system is only a week old, I would take it back and have them fix or replace it. Keep going back until they do it.

bassvax has good suggestions on Power Management, try disabling it in Windows and BIOS. That might help.

Heat is also a possibility, check to see that all the fans are working correctly, and moving air in the same direction, and keep enough open space for your open hand behind the case for air circulation, or more. Don't run the computer inside a small closed cabinet.

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ayman
10-13-2000, 05:43 AM
thanks all for your help
I've checked all what you said but I didn't find anything wierd
I think this from the motherboard
so I got it back to the manufacturer
but I have 1 quesion
are there some program can check all my hardware components
to be sure that everything is ok?
thanks again for your help http://www.PCGuide.com/ubb/smile.gif

Paleo Pete
10-13-2000, 10:05 AM
Don't know about add-on programs, but if you go to Start\Settings\Control Panel\System icon and double click Device Manager you can look at the properties of all hardware in the system. Anything that has a problem should have a yellow "!" beside it. Click the plus (+) sign beside each device section, and you'll see the specific device installed on your machine. Highlight it and click Properties and you can look at the driver location, resources, etc.

You can also go to Start\Programs\Accessories\System\System Information and look through the system information tool, it will tell you a lot, and has a section for problem devices also.

------------------
If you had everything...Where would you put it?

Computer Information Links (http://www.geocities.com/paleopete/)