Unable to connect to the internet

[blaze1974]

I have a DSL modem and wireless Belkin router. I have a Dell desktop wired connected and connecting to the internet fine, I have a wireless Compaq desktop connecting to the internet with no problems, I have other devices connecting to the wireless router with no problems. This machine that is having the problem is a Compaq desktop wired connection... it was connecting fine the very 1st time I connected the machine. I formatted the HD and reload Win XP and it stop connecting. I reloaded Internet Explorer 6.0. I am not sure what is the problem:confused: . The LAN cable shows connectivity lights when it connects to the back of the machine, I can take this same cable and plug it into the back of another machine and it connects fine to the internet. I really dont think it is a hardware problem....i think it is some setting I have not turned on, or some software I have not loaded, I just cant think of anything else to check, any help or suggestion would be helpful.

[jlreich]

Sounds like the Ethernet drivers are not loaded for the network card. R-click the "My Computer" icon and click properties, hardware tab, device manager.

You will probably see a yellow exclamation mark under the network adapters section. If so, find your model number (eg; Pavillion xxxx) and put it in the search box here (http://welcome.hp.com/country/us/en/support.html), following the prompts look for your Ethernet or network drivers and download them. Using a thumbdrive or other removable media to put them on the system and install them.

That should do it. If not post back and we will go from there.

[blaze1974]

Thanks for your response. I reload WinXP, and it is working now with no problems. Thanks again!

[classicsoftware]

You reloaded the OS? You know that's the equivalent of swatting a fly with H-Bomb?

[jlreich]

Lol. Well it was overkill for sure, but at least it did seem to work. :p :)