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View Full Version : Compaq Presario TU6425 screen gets black


tu6425
11-16-2009, 10:07 PM
I am having same problem with my Compaq Presario TU 6425.
I also noticed that it works with dual monitor
and when music is being played or any hardidsk activity is happening i can hear it.

screen comes every time when i boot.
or close screen then reopen it again

and yes sometimes i am able to see windows screen completely dark.

I am mentioning my problem below please direct me.

it gets blank but the comp works.

on 15th nov i faced this problem first time

i changed cmos setting to default then did my setting once again and it worked for 2 days
in the mean time i also installed escan trail version
(since i used one pendrive on my comp with virus i have AVG installed free version)

on monday i had same problem and then energy save setting was 5 minutes and i was working on battery

then i worked through power supply and it worked without problem till Monday night

it gets black out every few minutes.
i close the screen and then after few seconds i open it then display is proper....

please help i cant live without it even an hour

PrntRhd
11-17-2009, 12:46 AM
It is likely a display hardware problem with one of three likely causes:

1) Backlight bulbs going bad/loose connection
2) Inverter for backlight going intermittent.
3) Intermittent lid switch causing backlight to go off.

tu6425
11-17-2009, 01:03 AM
Thank you sir for the quick advice.

I have following options
1) go to compaq service and get it repaired
2) get compaq 1 year warranty and then take my laptop
3) get it repaired by third part. because it would be much faster as compared to compaq service.