problem sending email

[sara]

i am having a problem sending email i have contacted the people who i got the computer from,and they cannot help me.my problem is every time i send a email,it says the recipient,was rejected by the server,i need a valid pop address.i have 3 years free unlimited access to the internet.i have outlook express. can anyone help me.i did not have this problem untill about a week ago,i also cannot not send attatchments.

[blazer2boy]

Welcome Sara


Can you post some information on your machine. This will help us help you.

Computer make and model.
operating system you are using.
Did you install or download anything prior to this happening?

Cheers http://www.PCGuide.com/ubb/biggrin.gif


Blazer

[sara]

my computer is a ibm aptiva 2270.i downloaded the buddy phone,which i deleted yesterday.i am not for sure what you mean by operating system,but i have windows 98.i have microsoft software.i have had problems before i down loaded the buddy phone,but not to the full extent as i do know.my computer is 6 months old.

[bassvax]

Looks like that Buddy Phone nailed you down to a static IP address, if your ISP requires that your settings be "Server assigned IP address" then you will have to reconfigure those settings with ones provided by you ISP. I'm thinking MSN? Call your local representative or the Toll-Free support number and have them walk you through it. Unless you have all those written down somewhere?? The area I am talking of is found by:
Double-clicking on "My Computer", then double-click on "Dial-Up Networking", right-click your dial-up connection, then select "Properties",
Click the tab labeled "Server Types", then the button "TCP/IP Settings". Remember how to get here, because tech support will take you here to verify your set up. At least I hope they will. Make sure to ask them to walk you through the settings in Outlook Express as well SMTP & POP3). Let us know if you still have problems after that.
Do you have Outlook installed (not Outlook Express, but another program bundled with MS Office 2000). Some of the security updates for Outlook and Office 2000 have put a tight grip on sending/receiving attachments. Keep us posted http://www.PCGuide.com/ubb/smile.gif
ps-Welcome to the PC Guide http://www.PCGuide.com/ubb/biggrin.gif

------------------
Jerry