Windows not working correctly

[Diz]

I am having problems with my computer. The screen looks like it loss some colors and resolution. I check the display in the control panel and it is only showing I have only 256 colors and the screen area is 640x480. I sue to have more slections and now it looks horrible. My options are lost. What do I need to do to get it back to normal? Windows 98 installed.

[Rick]

I sounds like the Video card drivers and card settings have been changed.
You should first check to see that windows is using/ identify the correct card.

Then you should uninstall the old drivers IF required by your video card doc's.
Reboot the system .
Then reinstall the drivers for the video card.

The reason for the uninstall of the drivers .
Is that some uninstall programs will not remove old drivers in the future IF you use the driver update while the old drivers are on the system.
A few driver install programs will not even allow an update if the old drivers are installed.
( Matrox and 3DXF ) to name a couple

[tjaymadison]

More info needed:

Separate video card, or integrated on motherboard?
Was the display OK at some time in the past?
Any new hardware or software programs installed?
Any error messages?

A hint for future reference:
This kind of problem should go in Audio and Video rather than How Do I.

------------------
"I am not able to rightly apprehend the kind of confusion of ideas that could provoke such a question."
-- Charles Babbage, mathematician, computer pioneer, analytical engine designer (1791-1871)
-- (Question: 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?')

"Just because I don't care, doesn't mean I don't understand."
-- Homer Simpson

[This message has been edited by tjaymadison (edited 06-07-2001).]