HP NOT recovering

[Matt]

My friend who owns a HP computer has just tried installing Lynux onto his computer and has accidentally erased his Windows Fat32 partition. When trying to use the recovery disk all he got was a message stating that there was not a valid FAT or FAT32 partition and that he was need to re-partition his hard drive. Once that was done his system recovery program refuses to restor his system stating that it is not being run on a HP computer. Does this program only work if the pre-installed operating system is still on the HD or is there something else that needs to be done before running the sys. recovery CD?

[Jerkymom]

HPs are proprietary systems, and some proprietary systems store part or all of the BIOS information directly on the hard drive. When the hard drive is repartitioned that information can be lost, which is probably why he's getting the error message saying it's not an HP computer.

Go here http://welcome.hp.com/country/us/eng/support.htm with the model number and see if you can find the info he needs.

Hope this helps! http://www.PCGuide.com/ubb/smile.gif
Kim