View Full Version : i can't do restart :(

05-11-2011, 06:18 AM

i have windows 7
i can't do a restart in my computer PC
alway i restart,my computer shutdown and restart but windows not up just black screen i need to push the button in the computer to shutdown my computer and another time i need to push the power button and windows is up and everything OK

somebody have a answer to my problem i just want to restart regular with my mouse.

thanks for you help in advance

05-11-2011, 12:37 PM

Welcome to the forum.

Please download and apply this Microsoft update (http://support.microsoft.com/kb/974431) to see if this solves the issue. Just be sure you choose the appropriate update for your system, i.e. either the 32-bit or 64-bit version.

05-11-2011, 06:58 PM
Thanks a lot for you reply lochlomonder
I will try what do you tell me and i tell you if is fix my problem

05-11-2011, 09:33 PM
You're welcome, yacov. Hopefully this will do the trick for you but, if not, post back here and we can have another look at it.

05-13-2011, 05:19 PM
hello i try to do what to tell me to do and its write "the update is not applicable to your computer" :(
do you have maybe another idea ?
thanks for you help in advance