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Pianorak
07-04-2011, 05:00 AM
Unable to download an update because:

“This application has failed to start because clacom32.dll was not found”.

Reinstalling the application did not fix this problem.

I suspect it's because of a recent PC crash and the need to reformat my harddrive. But I may be wrong. Any idea how to solve this problem? Thanks in advance.

classicsoftware
07-04-2011, 11:04 AM
Are you using the Clacom program?

Pianorak
07-04-2011, 11:21 AM
I am not using the Clacom program. At least don't think so as I have never even heard of it. Thanks.

classicsoftware
07-04-2011, 11:23 AM
What program failed to update? What program did you reinstall?

Pianorak
07-04-2011, 01:59 PM
It's a bit complicated. I downloaded the following successfully, but when it came to installing them I encountered the message about the missing clacom32.dll thingy.

Download both these files to your ProPlan directory
Download gpsup.zip version 5.41
Download gpsdown.zip version 5.20 beta 1

The programme relating to ProPlan is called NavBox – and it just occurs to me that I might have to uninstall and reinstall NavBox itself.

I'll report back once I have done that. Might take a couple of days though. Anyway, many thanks.

Pianorak
07-06-2011, 02:14 PM
Although problem not solved - it's no longer an issue. Thanks.