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shone222
10-23-2011, 08:29 PM
hello, i'm running windows 7 ultimate and i have a bad/corrupted file on my drive
every time i open a particular folder i get a message from windows saying "windows has stopped working and needs to restart"
is there way for me to locate or fix this problem

classicsoftware
10-23-2011, 08:47 PM
shone222:

Welcome to http://www.pcguide.com/ubb/pcgubb.gif forums.

I moved your post to it's own thread. What is the folder in question? Does it happen with other folders?

JeffHarris
10-30-2011, 05:12 PM
First thing to try is a System Restore to before the problem:


Do System Restore in Safe Mode, if unable to do it in Normal Mode.

Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

Try a System Restore once there, to pick a Restore Point before your problem..

Click Start > Programs > Accessories > System Tools > System Restore > pick a different time > Next > etc

Paul Komski
10-30-2011, 05:47 PM
If you want the file system checked open a command prompt and enter
chkdsk C: /f
Agree to the prompts and let the checker start at the next reboot.

If you want all the system files checked then run the system file checker (http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html) (sfc)

WallyWest
11-13-2011, 06:06 AM
Sounds like you need to run system file checker.

on a command prompt (should be run as administrator) type sfc/scannow. It will launch system file checker and fix any corrupted or missing system files.

This URL has a post on how to run System File Checker:
http://www.techyv.com/questions/control-panel-icon-not-loading

Check out the first solution.