Outlook Express

[timberland]

I was deleting on Windows 95 just the cache files and temp. files, then I wnet into the Options in the Internet and deleted the temp. files stored in that section. I was helping out a friend and she just called and said when she went to Outlook Express it said it could not open the message store because it was out of memory or the disk is full. Please help - I feel awful and she cannot get into her e-mail at all. That is what I get for thinking I am some computer genius! http://www.PCGuide.com/ubb/frown.gif

[Paleo Pete]

Might mean just that, out of disk space. Open My Computer and right click on the C drive, then click Properties. It will show a pie chart of how much drive space is used, and how much is available. If it's low, try to clean out some space. Start by emptying the recycle bin, but make sure nothing in it is needed.

Go through the files in recycle bin and check to see if you deleted something earlier that might need to go back...

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If you had everything...Where would you put it?

Computer Information Links (http://www.geocities.com/paleopete/)

[Paleo Pete]

Found this while looking for something else, refers to your exact problem. Take a look at Q275543 (http://support.microsoft.com/support/kb/articles/Q275/5/43.ASP)

Here's a basic rundown of how to fix your error message:

Rename the Folders.dbx file:

Click Start, point to Find, and then click Files or Folders.
In the Named box, type folders.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Folders.dbx file, and then click Rename.
Type folders.old, and then click OK.

Start Outlook Express. This creates a new Folders.dbx file automatically.

------------------
If you had everything...Where would you put it?

Computer Information Links (http://www.geocities.com/paleopete/)

[This message has been edited by Paleo Pete (edited 11-11-2000).]

[timberland]

Originally posted by Paleo Pete:
Might mean just that, out of disk space. Open My Computer and right click on the C drive, then click Properties. It will show a pie chart of how much drive space is used, and how much is available. If it's low, try to clean out some space. Start by emptying the recycle bin, but make sure nothing in it is needed.

Go through the files in recycle bin and check to see if you deleted something earlier that might need to go back...


I already emptied the recycle bin!
http://www.PCGuide.com/ubb/rolleyes.gif http://www.PCGuide.com/ubb/rolleyes.gif http://www.PCGuide.com/ubb/frown.gif

[timberland]

I will try that today - Thanks - I live in the country and will go into town and try your idea - Thanks very much! http://www.PCGuide.com/ubb/smile.gif


Originally posted by Paleo Pete:
Found this while looking for something else, refers to your exact problem. Take a look at Q275543 (http://support.microsoft.com/support/kb/articles/Q275/5/43.ASP)

Here's a basic rundown of how to fix your error message:

Rename the Folders.dbx file:

Click Start, point to Find, and then click Files or Folders.
In the Named box, type folders.dbx.
In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
Right-click the Folders.dbx file, and then click Rename.
Type folders.old, and then click OK.

Start Outlook Express. This creates a new Folders.dbx file automatically.

[timberland]

I will try your last suggestion - will it make a difference if I emptied the recycle bin - please tell me no! thanks for your help.

[Paleo Pete]

Don't think it should make much difference, unless you deleted a file you really needed. When you follow the directions above, OE will recreate the folder when you open Outlook express.

------------------
If you had everything...Where would you put it?

Computer Information Links (http://www.geocities.com/paleopete/)