modem,or lack of finding mine!!

[bettyboo]

hi.on my control panel,it there is nothing for modems listed!!i'm having trouble finding my modem which is a conexant 56k fax pc.also,whenever i press @,i have to use speechmarks,as the @ and " have swapped..any ideas please.

[bassman]

Hello Bettyboo and welcome,
Is this something that has just started? Where Modem Properties available before. Check in Device manager to see if your modem is shown there. Have you made any changes to your system (new software, hardware, change configuration)?
I would recommend running a virus scan if you have not done that recently.

Let us know http://www.PCGuide.com/ubb/wink.gif

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Waiting patiently for the future to arrive. Frank's Place (http://dreamwater.net/tech/frankscomp/)

[bettyboo]

Originally posted by bassman:
Hello Bettyboo and welcome,
Is this something that has just started? Where Modem Properties available before. Check in Device manager to see if your modem is shown there. Have you made any changes to your system (new software, hardware, change configuration)?
I would recommend running a virus scan if you have not done that recently.

Let us know http://www.PCGuide.com/ubb/wink.gif

[bettyboo]

thanks bassman for the info.i have done a virus check,and thats ok.on device manager on clicking modem,it cannot load the installer,plus the internet connection wizard.ink drive or network is unavailable,plus on startup i receive the message c\\:windows\crtdll.dll not found..help.i hate my bloody pc.i rebooted a week ago,and on windows software set up,there was a problem loading software,and the systems been terrible ever since,not to mention frozen keys,etc..

[bassman]

Hmmmm,
It seems as though some files have been corrupted or gone missing. With the other strangeness (keys swapping) I would still lean towards a Virus. Do you have the latest update for your A/V? If not, get it and try again.

Not sure if this will work as I don't think it repairs corruptions, but try this- open a DOS window, type scanreg /restore, hit enter and pick a date prior to this happening, hit enter and see what you come up with.

Good luck http://www.PCGuide.com/ubb/cool.gif

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Waiting patiently for the future to arrive. Frank's Place (http://dreamwater.net/tech/frankscomp/)

[bettyboo]

i may be blonde but i hope i'm not dumb.how do i open a dos window??lol

[sea69]

if I may-

it has been more than (4 or 5) days you will not be able to succesfully use scanreg /restore.

try booting to a Command prompt>> option 6, by pressing F8 at startup (before windows loads)

and at the prompt type: scanreg_/fix

with the _ representing a sp_ace.


reboot and see if that helps.


http://www.PCGuide.com/ubb/wink.gif



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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)

[bettyboo]

hi sea69.i tried scanreg.exe/fix,and it corrected 13 registry entries,but alas didn't fix the things i needed.i shall use scanreg from now on..

[sea69]

hi again,

if: scanreg.exe/fix is what you typed in at the prompt, I have no idea what that may have done.

http://www.PCGuide.com/ubb/eek.gif

the command is: scanreg /fix

additionally: the command must be precise, and done in TRUE DOS- not in a DOS box from within windows!

it is different than "scandisk"

much.


I suggest you boot to safe mode (by pressing F5 at boot repeatedly, and then go to device manager and remove all modems, then reboot and let windows find your modem and install it again.

**note**- if you are now using the modem in question and it is working then don't worry about that.


try the same as above regarding your keyboard [remove it](in safe mode)- reboot and then let windows find and reinstall it.

http://www.PCGuide.com/ubb/wink.gif


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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)

[This message has been edited by sea69 (edited 02-19-2002).]

[bassman]

Hey Betty,
being blonde does not mean you are dumb http://www.PCGuide.com/ubb/biggrin.gif and I'm sorry for not being clearer http://www.PCGuide.com/ubb/wink.gif
I second Sea's other recommendations too.

Sea, just some points of interest: http://www.PCGuide.com/ubb/wink.gif
Scanreg does work from within a DOS box in Windows
Scanreg is an executable so, putting .exe after will still work in DOS
Scanreg will display the last 4 or 5 times you booted succesfuly. If you did not bootup on Sunday, it wont show for that day.


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Waiting patiently for the future to arrive. Frank's Place (http://dreamwater.net/tech/frankscomp/)

[mjc]

Adding the .exe (or bat, com, etc) extension to a file in DOS is actually the proper way of doing it, the fact that an exe file will execute (or any DOS file for that matter) is a bonus....you can have 2 files scanreg.exe and scanreg.bat in the same directory and if you type it in without the extension it will execute the first one it finds, but with the extension it will execute the exact one you want.



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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

[sea69]

I had never done it that way, and had not even thought of it honestly.

as long as it has the same results.


see the very little bit of DOS commands that I know and use I learned as needed only, and when one thing worked I just stuck with it.

I'm sure there are many things that can be done in different ways and achieve the same results.. we are talking about M$ operating systems right??


http://www.PCGuide.com/ubb/wink.gif

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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)

[This message has been edited by sea69 (edited 02-19-2002).]

[Paleo Pete]

scanreg_/restore would probably be the one I would try. The /fix switch tells scanreg to repair the registry, the /restore switch tells it to replace it with a previous copy of the registry created after a recent successful boot. Scanreg saves 4 copies by default, (or is it 5???) That would replace any corrupt entries entirely with known good copies.

In regard to the general issues with scanreg being discussed here, I was not aware that scanreg would run in a DOS window, I suppose mainly since I've never needed to try it.

The DOS function of running executable files without the extensions being necessary was basically a convenience. It saves typing time. Bassman and mjc are correct in this regard, executable files will run both with and without the extension included.

I can't find much on CRTDLL.DLL, but I did find a brief description of what it is.
What are they? CRTDLL means C Run Time Dynamic Link Library, and MSVCRT means Microsoft Visual C Run Time. These files contain common subroutines used by programs created with Microsoft Visual C.
Yep, it's very brief and doesn't give us much of a clue. Most of what I could find related to programming, which I think is a language imported from another planet... http://www.PCGuide.com/ubb/biggrin.gif

Someone posted above a suggestion to run a virus scan with recent DAT files. I think that is a very good idea, I don't have any solutions, but if I understand this correctly, keyboard keys are displaying the wrong characters, and sudden error messages are appearing at start up along with general flakiness...Run, don't walk, to a good virus scan.

Also a couple of questions. Has the machine been shut down without using the Start\Shut Down routine as usual for a proper shut down? (Power failure, improper shutdown for other reasons.)

Has scandisk reported any errors such as bad clusters? How old is the computer and how much drive space is free for a swap file?

One more thought occurred barely in time to avoid an edit or second post...That sounds like a winmodem, and usually they must be installed by the software/drivers specific to the modem, not by the Windows hardware wizard. In many cases winmodems must also be physically removed before installing software, then replaced afterward. Strange, but it works for some reason...

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Note: Please post your questions on the forums, not in my email.

Computer Information Links (http://www.dreamwater.com/paleopete/computer.htm) has been moved, please update your bookmarks.

[sea69]

Paleo Pete:
In regard to the general issues with scanreg being discussed here, I was not aware that scanreg would run in a DOS window, I suppose mainly since I've never needed to try it.

what he said!

as a matter of fact I recall Pete gettin' on me one time for not giving the instructions to do this correctly.

Since then I have always been extra carefull as to how I instructed anyone to do it so as to not cause more problems then we were attempting to fix.

thanks for reminding me Pete!

http://www.PCGuide.com/ubb/tongue.gif



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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)

[bettyboo]

hi guys,thanks 4 the feedback.i'm worried by deleting the modem and reinstalling it won't happen,i can't even use my cd player to install aol7,i'm using aol 4,which came with the pc.anyway.thanks again..

[sea69]

well, if it is the modem you are using, and it works, leave it alone.

as for the rest, I'm thinking maybe Paul from n of s may come and pull another rabit out of a hat here.

http://www.PCGuide.com/ubb/wink.gif

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sea1_69@hotmail.com

homepage (http://www.seanweb1.homestead.com/3.html)

[This message has been edited by sea69 (edited 02-20-2002).]

[mjc]

I have a feeling here that there is alot more wrong with this machine than what little you have touched upon...the CD doesn't work, the modem is flaky, error messages...it is all sounding like a corrupt installation or a severly damaged one.

Has this all developed over time or has it happened all of a sudden?



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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

[bassman]

Betty, if this machine came with AOL 4.0, it is an older machine and probably won't take 7.0.
We need to fix the problems you are having before installing anything else http://www.PCGuide.com/ubb/wink.gif

I just received an E-mail this morning about new updates for AVG (the anti virus I use). This would indicate that there are some new nasties out right now.

I would recommend you follow thru with some of the tips we have given you, or let us know in detail what you have done.

With the info that Pete found, I am affraid we are dangerously close to a "Format and Reinstall" of operating system. If this machine will work at all, start backing up everything of importance.

Let us know http://www.PCGuide.com/ubb/wink.gif

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Waiting patiently for the future to arrive. Frank's Place (http://dreamwater.net/tech/frankscomp/)

[bette]

hi guys.these probs happened after i restarted the pc like it was new from the factory.upon software installation the probs started,illegal ops etc.i am managing to use it most of the time,but the pc usually freezes up or it will suddenly switch off.regarding aol4.i am using this as when i try to use the aol7 disk,it won't load the programme correctly.aol4 is fine,although i have heard that it screws up windows.talk about a little knowledge is dangerous.i find these columns very helpful and always look forward to see what i can fix on the pc(or make worse)lol..