View Full Version : Sad -- but possibly true

04-30-2001, 03:16 AM
Customer Support Center Actual dialog:

"Ridge Hall computer assistant; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Dark. Nothing."
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor. I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's plugged into
the wall."
". . . Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"Well, there are. I need you to look back there again and find the other cable."
". . . Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of
your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle - it's because it's dark."
"Yes. The lights are off, and the only light I have is coming in from the window."
"Well then, turn the lights on."
"I can't."
"No? Why not?"
"Because there's been a power outage."
"A power... A power outage? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store where you bought it."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."

"When I nod my head, hit it with the hammer."
-- (Moe, holding nail, to Curly, holding hammer)

04-30-2001, 01:52 PM

funny one http://www.PCGuide.com/ubb/biggrin.gif

sounds like something I would say..lol


05-01-2001, 09:13 AM
As a follow up I came across a post supposedly written by the guy this happened to, somehow or another he got introduced to said customer, they dated and now are married.....go figure, I wonder who uses the computer in that house???????

Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)

05-01-2001, 11:56 AM
This is a much quoted but not completely true story. The "Snopes" site has additional information on what really took place. Check it out:

There is a difference between what he really said and what he wanted to say.

05-01-2001, 12:11 PM
So all is well that ends well, and it just goes to show that the Internet is really just one big game of "telephone"....

And you've got to give the guy credit, he kept his mouth shut at the right time....

Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)