Forum support form

[YODA74]

Computer Problem Report Form

From Your Friendly Techical Support Staff At PC Guide


1. Describe your Computer problem:

__________________________________________________ ______________

2. Now, describe the problem accurately:

__________________________________________________ ______________

3. Speculate wildly about the cause of the problem:

__________________________________________________ ______________

__________________________________________________ ______________

__________________________________________________ ______________

4. Problem Severity:


A. Minor____B. Minor____C. Minor____D. Trivial____

5. Nature of the problem:


A. Locked Up____ B. Frozen____ C. Hung____D. Shot_____

6. Is your computer plugged in?Yes__ No__

7. Is it turned on?Yes__ No__

8. Have you tried to fix it yourself? Yes__ No__

9. Have you made it worse?Yes__

10. Have you read the manual?Yes__ No__

11. Are you sure you've read the manual? Yes__ No__

12. Are you absolutely certain you've read the manual?No__

13. Do you think you understood it?Yes__ No__

14. If 'Yes' then why can't you fix the problem yourself?

__________________________________________________ ______



15. How tall are you? Are you above this line? _____________

16. What were you doing with your computer at the time the problem occurred?

________________________________

17. If 'nothing' explain why you were logged in.

__________________________________________________ _______

18. Are you sure you aren't imagining the problem? Yes__ No__


19. How does this problem make you feel? ______________________


20. Tell me about your childhood. ______________________________


21. Do you have any independent witnesses of the problem?

Yes__ No__


22. Can't you do something else, instead of bothering me? Yes__




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Death has come to our windows.

-- Jeremiah 9:21
(undoubtedly a Biblical reference to a Microsoft product!)

YODA74@carolina.rr.com

[kfh]

Hi Yoda,
Very funny.
You need to get out a bit more tho.
I did'nt know you did psychology, I've got this little problem, No I wont go there.
You left out the line. Any personal problems can be dealt with here don't be to shy to post them.
lol
http://www.PCGuide.com/ubb/biggrin.gif.
kfh.

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Sequitur Patrem Non Passibus Aequis

[This message has been edited by kfh (edited 03-13-2002).]

[hiredgoonz]

I remember the first time I saw that...still absolutely hilarious.

And people think you're being mean when you ask them to elaborate on the problem, when, in fact, the more details they give, the more likely their computer will work again http://www.PCGuide.com/ubb/rolleyes.gif

------------------
When all else fails, read the instructions.

Microsoft Knowledge Base (http://support.microsoft.com/default.aspx?scid=fh;rid;kbinfo)

Drivers (http://www.driverguide.com)

Google (http://www.google.com)

[This message has been edited by hiredgoonz (edited 03-13-2002).]

[bassman]

15. How tall are you? Are you above this line? _____________

Thats hilarious http://www.PCGuide.com/ubb/biggrin.gif
Thanks Yoda


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A real Christian is one who can give his pet parrot to the town gossip.
Frank's Place (http://dreamwater.net/tech/frankscomp/)

[kayofcircles]

There you are, bassman! Good to see your post, hadn't seen any in awhile and was afraid you were snowed under.

Very funny, Yoda, although I have to disagree on the manual part. Many of our manuals basically said (on approx three pages), "Plug it in, turn it on, and hope for the best. If that doesn't happen..the best..then call technical support and wait on hold for hours while we assure you approximately once every minute you're on hold that every single answer you might need is on our Website somewhere if you weren't too stupid to find it."

[hiredgoonz]

I particularly like the tech support folks who ask you if you checked the website when you're calling about a MODEM or NETWORK CARD

Or, Gateway's internet access support number (back when gateway still did internet access) that asked you if you checked the website, or would even disconnect you after telling you to check the website...

Hmmm, if I could check the website, I wouldn't be calling about my net connection...

------------------
When all else fails, read the instructions.

Microsoft Knowledge Base (http://support.microsoft.com/default.aspx?scid=fh;rid;kbinfo)

Drivers (http://www.driverguide.com)

Google (http://www.google.com)