View Full Version : hard drive head stuck to platter

10-30-2000, 05:40 PM
Hi, I was wondering if someone could help with this problem. I have an IBM Ultrastar 18G SCSI hard drive. When it boots up, it makes some noise and then fails to respond. I went to IBM's support page and found a list of hard drive noises. According to the page, the head is stuck to the platter: http://ssddom01.storage.ibm.com/hddt/knowtree.nsf/dd73cf24acafc3d3862565b000531e65/4b1a62a50f405d0d86256756006e340c/$FILE/Head+stuck+to+platter(Phaser+Noise).wav

So, I was wondering if this drive is still salvagable and what would be the best to way unstick the head from the platter. Thanks.

11-11-2000, 04:28 PM
I had exactly the same problem a few months back where one or more platter had either warped or the arm which reads the data had jammed. I was reliably told by a local firm that the hd was beyond help but it could be sent to a specialist firm for dismantling and copying the data from the disc - in the region of 300 ($480). I didn't have such critical data on the hd so threw it out and replaced it with a 20gb for 90 ($144).