System hung because of Winmodem?

[Markosib]

Specs.
PIII Katmai 600 MHz
ASUS P3V4X Rev 1.02
Windows 2000 Professional
Adaptec 2940UW SCSI Card Slot 1
Sound Blaster Live Value! Slot 2
Accton Network Card ISA Slot
PS/2 Mouse and Keyboard

I added a USR Winmodem 56 K to Slot 3. The computer won’t restart at all. Tried to unplug it, the system started as usual. I guessed that it was caused by the IRQ problem as discussed at the topics before, so I disabled the COM 1 and COM 2 port from BIOS setting. It didn’t change anything. Please help me. Thanks.

Alif

[BigBlue66]

Hi Markosib,

Welcome.

In order to set up the drivers for a winmodem, you need to run the install.exe or the setup.exe on the disk that came with the modem.

You might try the following:

1) Power down and physically remove the modem from the PCI slot and power it up again.

2) You might want to at least re-enable COM 1, but I don't think it's necessary for this problem. Additionally, I think COM 2 should remain disabled.

3) Once the operating system has loaded, insert the floppy disk that came with the modem. Go to Start/Run and browse the disk for either of the two files mentioned above. Run the .exe file to setup the software and/or drivers for the modem.

4) Once that's done, power down the system. Re-insert the modem in the PCI slot, using normal precautionary measures to ensure against static electricity.

5) Power up the system. Go to Device Manager to check whether your modem is listed there. While booting, the "Found New Hardware" wizard may start up, but I can't remember for sure, since it's been awhile since I installed a winmodem.

If the modem is not listed in Device Manager and the wizard does not start automatically, go to Add New Hardware in Control Panel. Follow the directions and see if that does it.

Please post back with any success stories, or problems.

Good luck.

Big Blue 66




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[Markosib]

Well, thanks for your message. I've tried all of it. It won't restart at all (won't run BIOS neither). When I removed the card, the system runs well. Just look like it was caused by the Winmodem. How's that?

[Randy_tx]

I think Winmodems and Win 2000 don't like ea other personally

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"As hard as a rock & dumb as a brick"...Windows CEMeNT

[Markosib]

Yeah Randy, It's funny
Well I've tried and tried. It worked at once! The device manager viewed that the hardware runs well. Later, I must uninstall all of the system because one of the program makes an error in its *.vxd file. Not sure what was it cause. I still use Win2000 Professional. When I insert the winmodem to it's slot, the problem came again. The system and Winmodem don't like each other? :P

[Paleo Pete]

Check the Windows 2000 home page and look for the hardware compatibility chart. Could be you got an incompatible modem. Win2000 is built on the NT kernal and has similar hardware compatibility issues, although I think it does support more hardware than NT does.

Also be sure the driver/software you're using does specifically state that it is compatible with win2000.

The best, but more expensive solution would be to get a good hardware modem. If the one giving you trouble is new and can be returned, it won't be too much more expensive, $20-30 at most...usually.

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[Markosib]

Well, thanks Pete. I'll take the last choice only if the previous one didn't make any change.