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Thread: Iexplore error

  1. #1
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31

    Iexplore error

    my computer boots up fine until it gets to the desktop. It the displays an error in the middle of the screen. There is the white x inside a red circle and Ieplore error on top of the red circle. It also says that the program has performed an illegal operation and will be shut down and to contact the program vendor if the program persists. I have the option to click close or details. If I click close, I lose the task bar at the bottom of the screen and also lose the desktop. Any insights as to whats happenning here and how to go about fixing it ? I would greatly appreciate the help.
    Jah bless
    cliff

  2. #2
    Join Date
    Jul 2001
    Location
    Wyncote, PA, USA
    Posts
    10,051
    Can you boot into safe mode?

    What is your OS?

    Did you recently install any new hardware or software?

  3. #3
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    os is windows 98 and no i have not installed any new s/w or h/w

  4. #4
    Join Date
    Jul 2001
    Location
    Wyncote, PA, USA
    Posts
    10,051
    Can you boot into safe mode???

  5. #5
    Join Date
    Oct 2003
    Location
    Sherman Oaks
    Posts
    668
    Go from Start to Run, type in "msinfo32"(without quotation marks), click OK, when the new window appears, select Tools, then select the option to Repair Internet Explorer.

  6. #6
    Join Date
    Sep 2000
    Location
    Third rock from the Sun
    Posts
    6,759
    Blog Entries
    1
    Click Details and write down the error message. Post that here. It could be IE having trouble, but what is IE doing loading at start up? That's not a normal application to load at boot.

    Let's have a look at the error message and go from there, you might have something besides IE acting up - virus, trojan, spyware, some application trying to initiate an Internet connection and crashing...

    Also check msconfig and see what's trying to load at start up, it might be a good idea to list that here. Click Start\Run and type msconfig, click OK, then the Start Up tab.
    Why do I drive way out here to see the wildlife when all the animals live in town?

    Note: Please post your questions on the forums, not in my email. Otherwise I may sic my armed bear on you!

    My Photography

  7. #7
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    thanks for the replies. this is what i've done to this point.
    I did not get to check if I could start in safe mode, but I did run msinfo and selected the option to repair IE. It seems to have taken care of the problem. I now can start all the way to the desktop. there are 2 (instant messenger and a learn spanish app) that also load at start up.

    I am interested in also knowing what the normal apps that load at boot are. I will run msconfig and write down and post here all that shows when i click the start up tab.

    Thanks again
    cliff

  8. #8
    Join Date
    Oct 2003
    Location
    Sherman Oaks
    Posts
    668
    Check out this website for guidance about startup programs. Pete suggested it to someone the other day.

    http://www.windowsstartup.com/wso/search.php

  9. #9
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    thanks for the link and all the help. I have run msconfig and viewed whats in my startup menu. I have a total of 40 items that all have checkmarks. I also have written down on paper all these items both the program name and the file name including its path. I was then going to copy this list item by item to this forum for further assistance. Is there a way of doing so straight from msconfig/start up then to the forum. Can I copy the contents of msconfig/startup into a folder then include the folder in my next reply. Because I really need help clean up my system, I will make the time to retype the list to the forum but if there is a quicker and easier way of doing so i will take that route. I can see from the list that there is a lot of unnecessary items in my start up.
    Thanks
    cliff

  10. #10
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    I stumbled into hijackthis and this is what my log looks like. May I get help interpreting the log. Thanks for your help and all the valuable information in the forum.
    Attached Files Attached Files

  11. #11
    Join Date
    Aug 2003
    Location
    Northern California
    Posts
    13,239
    Cliff,
    Please post HJT logs in plain text, it make some of the experts less nervous and lets more eyes review them.
    thanks

  12. #12
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    I apologize. when i saved my log for the first, I just saved it in a folder but when I posted it in the forum, it required one of several file extensions. I ran HJT again then when asked to save the log, I appended the file extension .txt to the filename and thats the file with the .txt extension that I included in my post. Turns out i have gone about it the wrong way. Let me redo this and see if I can get it right the 2nd time around. Thanks

  13. #13
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    another attempt to post my HJT log.

    Logfile of HijackThis v1.97.7
    Scan saved at 9:10:42 AM, on 6/25/04
    Platform: Windows 98 Gold (Win9x 4.10.1998)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\MOTIVESB.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPCLIENT.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMON32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\N32RMD.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\MSREG.EXE
    C:\PROGRAM FILES\AUTOUPDATE\AUTOUPDATE.EXE
    C:\WINDOWS\DHBRWSR.EXE
    C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\WINDOWS\SYSTEM\SVC32.EXE
    C:\WINDOWS\SYSTEM\WINOA386.MOD
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\BIN\MPBTN.EXE
    C:\PROGRAM FILES\MSN\MSNCOREFILES\MSN6.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50135
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.verizon.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {0B90AA1B-F649-44C3-9FD3-736C332CBBCF} - C:\WINDOWS\SYSTEM\IEENHANCER.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
    O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
    O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
    O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
    O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\ZSEARCH\zSearch.dll (file missing)
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMon32.exe"
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [LexStart] lexstart.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
    O4 - HKLM\..\Run: [Norton AntiVirus Reminder] C:\PROGRA~1\NORTON~1\N32RMD.EXE /RES
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [Online Service] C:\WINDOWS\msreg.exe
    O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [kqqznu] C:\WINDOWS\SYSTEM\glzhqaon.exe
    O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
    O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
    O4 - HKLM\..\Run: [zSearch] C:\ZSEARCH\ZSTB.EXE
    O4 - HKLM\..\Run: [rn5X36U] AWCL386.EXE
    O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
    O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\Adstartup.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\msgked.exe
    O4 - HKCU\..\Run: [aCu7RWYmW] ESEX5016.EXE
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [zSearch] C:\ZSEARCH\ZSTB.EXE
    O4 - Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Control Pad (HKLM)
    O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...121.8831481481
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab

  14. #14
    Join Date
    Feb 2002
    Location
    Somerset, England
    Posts
    2,762
    Hoo boy! You have some problems there.

    Open Task Manager (CTRL-ALT-DEL) and end task on any and all Wintools processes that show up.

    Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50135
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cus...://my.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
    R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

    O2 - BHO: (no name) - {0B90AA1B-F649-44C3-9FD3-736C332CBBCF} - C:\WINDOWS\SYSTEM\IEENHANCER.DLL
    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
    O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
    O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

    O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
    O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
    O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\ZSEARCH\zSearch.dll (file missing)

    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [Online Service] C:\WINDOWS\msreg.exe
    O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [kqqznu] C:\WINDOWS\SYSTEM\glzhqaon.exe
    O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
    O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
    O4 - HKLM\..\Run: [zSearch] C:\ZSEARCH\ZSTB.EXE
    O4 - HKLM\..\Run: [rn5X36U] AWCL386.EXE
    O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\Adstartup.exe
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\msgked.exe
    O4 - HKCU\..\Run: [aCu7RWYmW] ESEX5016.EXE
    O4 - HKCU\..\Run: [zSearch] C:\ZSEARCH\ZSTB.EXE

    Reboot and delete

    files
    C:\WINDOWS\p_981116.exe
    C:\WINDOWS\msreg.exe
    C:\WINDOWS\SYSTEM\glzhqaon.exe
    C:\WINDOWS\DHUpdt.exe
    C:\WINDOWS\dhbrwsr.exe
    C:\ZSEARCH\ZSTB.EXE
    AWCL386.EXE
    C:\WINDOWS\SYSTEM\Adstartup.exe
    C:\WINDOWS\SYSTEM\msgked.exe
    ESEX5016.EXE
    C:\ZSEARCH\ZSTB.EXE

    folders
    c:\Program Files\AutoUpdate
    C:\Program Files\Common files\WinTools
    These may be hidden files. See HERE for how to show hidden files.

    You do not seem to be running any anti virus software, and there are a couple of things in your running processes list that could be viral. I suggest and on line scan at either Housecall or Panda A/V. Let it fix anything it sinds. Then as a matter of urgency get some A/V software. AVG free edition from Grisoft is efficient, and well thought of by many of the regulars here.

    Please post a followup Hijack this log, and say if your problems persist.
    be wary of strong drink - it may make you shoot at tax collectors, and miss!

  15. #15
    Join Date
    Sep 2000
    Location
    Third rock from the Sun
    Posts
    6,759
    Blog Entries
    1
    The Norton Remonder is shown running, so I'm wondering if it's been disabled, or a virus has shut it down???...

    Also, before you can do anything with Win Tools, it has to be disabled. I haven't had to deal with it on a win98 system, but with XP/2000 it has to be disabled in Services, for win98 you might have to remove it from the registry and msconfig before being able to deal with it. Ctrl-Alt-Del has been suggested, try disabling it there, but if it's anything like the XP version it will restart before you get your finger off the button...and since it runs as a service, it might not show up at all.

    Try removing it from the registry, then boot into Safe Mode and delete the files loaded from the registry entries. The entire process can be done from Safe Mode, and I think both the folders and files are set to Read Only, so changing the attributes will be necessary. Make sure you get ALL of it, if you leave one thing it reinstalls itself. That means clean out Temp and Temporary Internet Files before rebooting.

    Anybody know anything about this one?

    C:\WINDOWS\SYSTEM\SVC32.EXE

    I can't find anything on it except one post to another forum listing it as one of several random files getting error messages, renamed at each reboot. It's not a known Windows file or [known] spyware/trojan/virus, Google would turn up tons of links. I get 2 pages, 1 1or 12 links and no info on it. I strongly suspect it's a malware file but can't prove it.

    I'm also wondering if that's the real KERNEL32.DLL or an imposter...

    And what is this one doing running?

    C:\WINDOWS\SYSTEM\RPCSS.EXE

    Is this a networked computer? If not, RPCSS probably shouldn't be running, it's the Remote Procedure Call process used with and by network aware programs. If you're not networked, it probably shouldn't be running. Can anybody confirm or disprove that? I can find what it is, but nothing about whether it should be running if a machine is not networked.

    As far as I can tell, david already found most of it, and the suggestion to do an online virus scan is a VERY good idea...
    Why do I drive way out here to see the wildlife when all the animals live in town?

    Note: Please post your questions on the forums, not in my email. Otherwise I may sic my armed bear on you!

    My Photography

  16. #16
    Join Date
    Feb 2002
    Location
    Somerset, England
    Posts
    2,762
    C:\WINDOWS\SYSTEM\SVC32.EXE is almost certainly a baddie, but HJT doesn't provide a way of fixing that one easily. I sort of hoped that an on line scan would remove it!

    It may be necessary to reboot into safe mode to remmove the Wintools. Worth trying in the "normal" way, but safe mode usually does the job.

    Please post your followup Hijack this log, and we can see what's left.
    be wary of strong drink - it may make you shoot at tax collectors, and miss!

  17. #17
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    Update:

    I could not remove wintools using the task manager (ctrl Alt del). I then searched the registry for wintools and then deleted the one entry that resulted from the search. I then ran HJT and deleted all the entries I was instructed to delete, then rebooted and deleted the files and folders suggested.

    As for virus s/w learned that I had installed a win95 version of Norton. I removed it dowloaded and installed the AVG s/f. scanned the sytem using it and got rid of a bunch of viruses, trojan horses.

    i now seem to be in business. I can even shut down without any problems. Used to be , I would get an error message saying that I needed to quit the svc32 program before I could shut down. I would then get the system is busy error then a blue screen.

    For the RPCSS.exe. No my comp is not networked. I have a dsl connection and once had a hub that connected my computer to another. not any more

    Thanks for all the help and here is my current log



    Logfile of HijackThis v1.97.7
    Scan saved at 5:24:35 AM, on 6/28/04
    Platform: Windows 98 Gold (Win9x 4.10.1998)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\MOTIVESB.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPCLIENT.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMON32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\BIN\MPBTN.EXE
    C:\PROGRAM FILES\MSN\MSNCOREFILES\MSN6.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.verizon.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMon32.exe"
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [LexStart] lexstart.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Control Pad (HKLM)
    O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...121.8831481481
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab

  18. #18
    Join Date
    Jul 2001
    Location
    Wyncote, PA, USA
    Posts
    10,051
    You still have Wintools running.

    Search your registry for WintoolsA.exe and delete it. Re-boot

    Then re-post your log

    If you can't find it in the registry. We'll try with HJT

  19. #19
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    searched the registry and found wintools deleted it and this is the latest log

    Logfile of HijackThis v1.97.7
    Scan saved at 12:00:17 PM, on 6/29/04
    Platform: Windows 98 Gold (Win9x 4.10.1998)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\MOTIVESB.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPCLIENT.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMON32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\BIN\MPBTN.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\MSN\MSNCOREFILES\MSN6.EXE
    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.verizon.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMon32.exe"
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [LexStart] lexstart.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Control Pad (HKLM)
    O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...121.8831481481
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab

  20. #20
    Join Date
    Jul 2001
    Location
    Wyncote, PA, USA
    Posts
    10,051
    How is your system running?

    I only see one little problem we need to fix.
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName=

    Delete the following file:
    C:\Program Files\Commonfiles\WinTools\WToolsA.exe

    Re-post your log one more time.

  21. #21
    Join Date
    Sep 2002
    Location
    indiana
    Posts
    31
    i ran HJT and cliked fix on the entry
    R0-HKCU\Software\microsoft\Internet explorer\toolbar, links folder name=

    i then seached for the WinToolsa.exe file in c:\program files\wintools\
    but could not find it.

    another problem thats occuring: when i do a disk clean up on my C drive, i get an cleanmgr error. it says the program has performed an illegal operation and will be shut down. if I pick the details option, it says that Cleanmgr caused an invalid page fault in module kernel32.dll at o15f;bff7bzfc. there is more detail.

    latest log

    Logfile of HijackThis v1.97.7
    Scan saved at 9:53:53 AM, on 7/1/04
    Platform: Windows 98 Gold (Win9x 4.10.1998)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\MOTIVESB.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPCLIENT.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMON32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\PROGRAM FILES\VERIZON ONLINE\SUPPORTCENTER\BIN\MPBTN.EXE
    C:\PROGRAM FILES\MSN\MSNCOREFILES\MSN6.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.verizon.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPClient.exe" -l
    O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\PROGRAM FILES\VERIZON ONLINE\VISUAL IP INSIGHT\IPMon32.exe"
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [LexStart] lexstart.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 3.9\THGUARD.EXE"
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Control Pad (HKLM)
    O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...121.8831481481
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab

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