Custom Search
Join the PC homebuilding revolution! Read the all-new, FREE 200-page online guide: How to Build Your Own PC!
NOTE: Using robot software to mass-download the site degrades the server and is prohibited. See here for more.
Find The PC Guide helpful? Please consider a donation to The PC Guide Tip Jar. Visa/MC/Paypal accepted.
Results 1 to 13 of 13

Thread: Windows sees only 137 gigs of 200 gig HD.

  1. #1
    Join Date
    Apr 2005
    Posts
    431

    Windows sees only 137 gigs of 200 gig HD.

    Yestruday I upgrated my case and after I plugged in all the parts. On of my HD's (Maxtor 6L200PO) lost it partition. I tried to make another one with Partition Magic 8 I would get errors all the time (Win XP Pro and Vista Beta).

    So I ran Wipe Drive 3 from a floppy to do a low level format but it recognized the drive as only having 137 gigs not 189 as before. After I ran the format, I turned on Partition Magic but it also recognized the drive as only having 137 gigs (XP and Vista).

    Before I used this drive and Windows and Wipe Drive recognized it as having 189 gigs. I also have another Maxtor drive and Windows does recognize it fully (189 gigs) and also when I turn on 2 of my external USB HD's they are fully recognized (one is 320 the other is 400)

    I did ran 3 tests on the drive (quick, full , advanced) with the Maxtor utility that came with the drive and the HD passed all 3 of them.

    Below is a summary of my drives frim PC Wizard 2006

    ************************************************** ***************
    General Information :
    SMART : Version 1.1
    IDE Controller : Silicon Integrated Systems (SiS) SiS5513 EIDE Controller (A,B step)
    IDE Controller : Silicon Integrated Systems (SiS) SiS180 IDE UDMA Controller

    Informations Hard Disk WDC WD1200JB-00EVA0 :
    IDE Controller : SiS5513 EIDE Controller (A,B step)
    IDE Channel : #2 - Master Drive
    Model : WDC WD1200JB-00EVA0
    Serial Number : WD-WMAEL1331074
    Revision : 15.05R15
    Interface : ATA
    Support : ATA/ATAPI-6
    Size : 120 GB
    Cache : 8 192 KB
    ECC Size : 74
    Multiple Sector : 16
    IORDY : Yes
    LBA Mode : Yes
    DMA Mode : Yes
    Multiword DMA Mode : 2
    PIO Mode : PIO 4
    UDMA Mode max. : 5 (ATA-100)
    UDMA Mode Enabled : 5 (ATA-100)
    SMART : Yes - Enabled
    Power Management : Yes
    Acoustic Management : Yes
    Security Mode : Yes
    Write Cache : Yes
    48-bit Address : Yes
    Cylinders : 232578
    Heads : 16
    Sectors per Track : 63

    Informations Hard Disk MAXTOR STM3200820A :
    IDE Controller : SiS5513 EIDE Controller (A,B step)
    IDE Channel : #1 - Slave Drive
    Model : MAXTOR STM3200820A
    Serial Number : 5QE12MXE
    Revision : 3.AAD
    Interface : ATA
    Support : ATA/ATAPI-7
    Size : 200 GB
    Cache : 8 192 KB
    ECC Size : 4
    Multiple Sector : 16
    IORDY : Yes
    LBA Mode : Yes
    DMA Mode : Yes
    Multiword DMA Mode : 2
    PIO Mode : PIO 4
    UDMA Mode max. : 5 (ATA-100)
    UDMA Mode Enabled : 5 (ATA-100)
    SMART : Yes - Enabled
    Power Management : Yes
    Acoustic Management : No
    Security Mode : Yes
    Write Cache : Yes
    48-bit Address : Yes
    Cylinders : 387621
    Heads : 16
    Sectors per Track : 63

    Informations Hard Disk Maxtor 6L200P0 :
    IDE Controller : SiS5513 EIDE Controller (A,B step)
    IDE Channel : #2 - Slave Drive
    Model : Maxtor 6L200P0
    Serial Number : L40YHQMG
    Revision : BAH41G10
    Interface : ATA
    Support : ATA/ATAPI-7
    Size : 137 GB
    Cache : 8 192 KB
    ECC Size : 57
    Multiple Sector : 16
    IORDY : Yes
    LBA Mode : Yes
    DMA Mode : Yes
    Multiword DMA Mode : 2
    PIO Mode : PIO 4
    UDMA Mode max. : 6 (ATA-133)
    UDMA Mode Enabled : 6 (ATA-133)
    SMART : Yes - Enabled
    Power Management : Yes
    Acoustic Management : Yes
    Security Mode : Yes
    Write Cache : Yes
    48-bit Address : Yes
    Cylinders : 266305
    Heads : 16
    Sectors per Track : 63


    SMART Information Disk WDC WD1200JB-00EVA0 :
    Health : 96% (estimated)
    Performance : 91% (estimated)

    Raw Read Error Rate (01) : 035EA (Threshold : 006 - Worst : 093 - Max : 115)
    Spin Up Time (03) : 00000 (Threshold : 000 - Worst : 095 - Max : 096)
    Start/Stop Count (04) : 00018 (Threshold : 020 - Worst : 100 - Max : 100)
    Reallocated Sector Count (05) : 00000 (Threshold : 036 - Worst : 100 - Max : 100)
    Seek Error Rate (07) : 132FC (Threshold : 030 - Worst : 253 - Max : 100)
    Power On Hours Count (09) : 00003 (Threshold : 000 - Worst : 100 - Max : 100)
    Spin Retry Count (0A) : 00000 (Threshold : 097 - Worst : 100 - Max : 100)
    Power Cycle Count (0C) : 0001C (Threshold : 020 - Worst : 100 - Max : 100)
    (BB) : 00000 (Threshold : 000 - Worst : 100 - Max : 100)
    (BD) : 00000 (Threshold : 000 - Worst : 100 - Max : 100)
    (BE) : 10025 (Threshold : 045 - Worst : 059 - Max : 063)
    Temperature (C2) : 00025 (Threshold : 000 - Worst : 041 - Max : 037)
    Hardware ECC Recovered (C3) : 0838B (Threshold : 000 - Worst : 081 - Max : 086)
    Current Pending Sector Count (C5) : 00000 (Threshold : 000 - Worst : 100 - Max : 100)
    Off-Line Uncorrectable Sector Cou... 00000 (Threshold : 000 - Worst : 100 - Max : 100)
    Ultra ATA CRC Error Rate (C7) : 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Write Error Rate (C8) : 00000 (Threshold : 000 - Worst : 253 - Max : 100)
    Vendor Specific (CA) : 00000 (Threshold : 000 - Worst : 253 - Max : 100)

    SMART Information Disk MAXTOR STM3200820A :
    Health : 96% (estimated)
    Performance : 96% (estimated)

    Raw Read Error Rate (01) : 00000 (Threshold : 051 - Worst : 197 - Max : 200)
    Spin Up Time (03) : 00BC8 (Threshold : 021 - Worst : 146 - Max : 150)
    Start/Stop Count (04) : 0070F (Threshold : 040 - Worst : 099 - Max : 099)
    Reallocated Sector Count (05) : 00000 (Threshold : 140 - Worst : 200 - Max : 200)
    Seek Error Rate (07) : 00000 (Threshold : 051 - Worst : 253 - Max : 100)
    Power On Hours Count (09) : 0424D (Threshold : 000 - Worst : 077 - Max : 077)
    Spin Retry Count (0A) : 00000 (Threshold : 051 - Worst : 100 - Max : 100)
    Calibration Retry Count (0B) : 00000 (Threshold : 051 - Worst : 100 - Max : 100)
    Power Cycle Count (0C) : 006B1 (Threshold : 000 - Worst : 099 - Max : 099)
    Temperature (C2) : 0001C (Threshold : 000 - Worst : 253 - Max : 122)
    Reallocation Event Count (C4) : 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Current Pending Sector Count (C5) : 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Off-Line Uncorrectable Sector Cou... 00000 (Threshold : 000 - Worst : 200 - Max : 200)
    Ultra ATA CRC Error Rate (C7) : 10E88 (Threshold : 000 - Worst : 253 - Max : 200)
    Write Error Rate (C8) : 00000 (Threshold : 051 - Worst : 155 - Max : 200)

    SMART Information Disk Maxtor 6L200P0 :
    Health : 95% (estimated)
    Performance : 95% (estimated)

    Spin Up Time (03) : 04CBD (Threshold : 063 - Worst : 203 - Max : 204)
    Start/Stop Count (04) : 00254 (Threshold : 000 - Worst : 253 - Max : 253)
    Reallocated Sector Count (05) : 00000 (Threshold : 063 - Worst : 253 - Max : 253)
    Read Channel Margin (06) : 00000 (Threshold : 100 - Worst : 253 - Max : 253)
    Seek Error Rate (07) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    Seek Time Performance (08) : 098B5 (Threshold : 187 - Worst : 243 - Max : 249)
    Power On Hours Count (09) : 028C9 (Threshold : 000 - Worst : 240 - Max : 240)
    Spin Retry Count (0A) : 00000 (Threshold : 157 - Worst : 252 - Max : 253)
    Calibration Retry Count (0B) : 00000 (Threshold : 223 - Worst : 252 - Max : 253)
    Power Cycle Count (0C) : 00357 (Threshold : 000 - Worst : 251 - Max : 251)
    Power-Off Retract Count (C0) : 00000 (Threshold : 000 - Worst : 253 - Max : 253)
    Load/Unload Cycle Count (C1) : 00000 (Threshold : 000 - Worst : 253 - Max : 253)
    Temperature (C2) : 0001D (Threshold : 000 - Worst : 253 - Max : 035)
    Hardware ECC Recovered (C3) : 00123 (Threshold : 000 - Worst : 252 - Max : 253)
    Reallocation Event Count (C4) : 00000 (Threshold : 000 - Worst : 253 - Max : 253)
    Current Pending Sector Count (C5) : 00000 (Threshold : 000 - Worst : 253 - Max : 253)
    Off-Line Uncorrectable Sector Cou... 00000 (Threshold : 000 - Worst : 253 - Max : 253)
    Ultra ATA CRC Error Rate (C7) : 04D34 (Threshold : 000 - Worst : 001 - Max : 001)
    Write Error Rate (C8) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (C9) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    Vendor Specific (CA) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (CB) : 00000 (Threshold : 180 - Worst : 252 - Max : 253)
    (CC) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (CD) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (CF) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (D0) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (D1) : 0009A (Threshold : 000 - Worst : 241 - Max : 241)
    (D2) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (D3) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)
    (D4) : 00000 (Threshold : 000 - Worst : 252 - Max : 253)

    Partitions :
    Hard Disk #1 : Partition #1 (186 GB)
    Hard Disk #2 : Partition #1 (1 GB)
    Hard Disk #2 : Partition #2 (109 GB)

    Monitoring Information :
    MAXTOR STM3200820A : 37 °C

    Monitoring Information :
    WDC WD1200JB-00EVA0 : 28 °C

    Monitoring Information :
    Maxtor 6L200P0 : 29 °C
    ************************************************** ***************

    What is wrong, how can I fix this ?
    Last edited by Suchy; 01-13-2007 at 04:00 PM.

  2. #2
    Join Date
    Oct 2001
    Location
    N of the S of Ireland
    Posts
    20,504
    Sounds like a 48bit LBA problem. See http://www.48bitlba.com/ for further details. Its possible that in wiping the disk you removed DDO from it. WinXP needs at least SP1 to overcome this barrier.
    Take nice care of yourselves - Paul - ♪ -
    Help to start using BiNG. Some stuff about Boot CDs & Data Recovery Basics & Back-up using Knoppix.

  3. #3
    G'day,

    Is the HDD still under warranty? Take it back and say it has a fault based on your standard process of formatting the HDD with the accompanied formatting disc. Meaning, the accompanying disc should not have created an error by wiping your HDD of its essential programs to opperate normally thus I conclude it to be a manufacturing fault than your fault.

    Cheers

  4. #4
    Join Date
    Mar 2002
    Location
    west Lothian, Scotland.
    Posts
    13,320
    Who originally set this Maxtor up for use and how was it done?
    Was Partition Magic [the error] reporting a DDO had been detected but was not in use, and refused to proceed?

    It is possible that the drive was originally set up for use on a motherboard whose BIOS could only see and address 137 GB of the 189 GB capacity?
    The MaxBlast utility can be used to make the HDD misreport its capacity so as to exactly equal the capacity the BIOS can handle so that the BIOS is happy with the drive.
    Then Maxblast would automatically install a DDO ["Dynamic Drive overlay"] so the BIOS can now address the full capacity.
    If the DDO is then removed the drive appears to have a capacity of only 137 GB [if that's what the HDD is now reporting its size to be (which is false)].

    What I did with my HDD...
    a. Zero-filled the drive using "KILLDISK". [Eliminates the DDO]
    b. Used MaxBlast to reset it to report its "Native Capacity" [true size].
    c. Fitted it to a PCI to IDE controller card that had a BIOS that could see [much more than] its full capacity [the BIOS on your new mobo would do that].

    Maxtor technicians said the drive was faulty and wanted me to send it to them in Ireland to be fixed.
    I knew that was nonsense, and since they wouldn't/couldn't give me instructions on how to do the reset, I did it myself and it was quite a routine business [at the time I had a pretty good idea of what needed done].

    See the story here at Success!!!
    Last edited by Sylvander; 01-17-2007 at 04:04 PM.

  5. #5
    Join Date
    Nov 2000
    Location
    The Mountain State
    Posts
    23,389
    Que, this is not a drive problem.

    It is most likely a Windows/BIOS problem.

    The 137 GB size limit is a well known drive limitation. It comes from either having pre-SP1 XP installed or a non-48 bit LBA capable BIOS.

    Suggesting to seek warranty replacement for something that has well-know causes is not good advice.
    AV, Anti-Trojan List;Browser and Email client List;Popup Killer List;Portable Apps
    “When men yield up the privilege of thinking, the last shadow of liberty quits the horizon.” - Thomas Paine
    Remember: Amateurs built the ark; professionals built the Titantic."

  6. #6
    Join Date
    Mar 2002
    Location
    west Lothian, Scotland.
    Posts
    13,320
    "Yestruday I upgrated my case"
    Did the upgrade include a new/better mobo, or is it the same mobo as before, and does the mobo now in place see only 137 GB?

    "it recognized the drive as only having 137 gigs...I also have another Maxtor drive and Windows does recognize it fully (189 gigs)"
    Why does it see the full capacity of the 2nd HDD, but not the 1st?
    If this were caused by the BIOS now in use being unable to see more than 137 GB, then it would see ALL HDD's as [not greater than] 137 GB [unless the others had DDO's installed and this one didn't].
    Thats what made me think perhaps the 1st HDD had been told to misreport its capacity as 137 GB to match what the [old, but not the new?] BIOS can see.

  7. #7
    Join Date
    Nov 2000
    Location
    The Mountain State
    Posts
    23,389
    Yeah, a DDO is a third possibility...
    AV, Anti-Trojan List;Browser and Email client List;Popup Killer List;Portable Apps
    “When men yield up the privilege of thinking, the last shadow of liberty quits the horizon.” - Thomas Paine
    Remember: Amateurs built the ark; professionals built the Titantic."

  8. #8
    Join Date
    Mar 2002
    Posts
    12,223
    Blog Entries
    2
    Your hard drive configurations seem to be a bit off. You have a master and slave for IDE channel #2, but not #1. According to the info from your first post, you have a slave on IDE channel #1 and that's it. In addition, this is not an LBA 28/48-bit limitation since your other 200GB hard drive is correctly reported. However, doing test runs with multiple hard drives in various IDE configurations is not something I would advise. When I test a hard drive, I test just that hard drive. Any other non-essential drive is disconnected.

    Try running that drive as the primary master (double-check the jumpers), reset the CMOS, and try it again.

  9. #9
    Join Date
    Oct 2001
    Location
    N of the S of Ireland
    Posts
    20,504
    137gig is so related to the 48bit barrier that it seemed too much of a coincidence even though the other 200gig drive is reported correctly. Its a bit weird and I just wonder how the software is collecting the data - from the hdd's firmware directly or from calls to the main BIOS or by calculation from the CHS values which in the relevant drive total 137GB. It reports 48-bit Address as Yes but doesn't give the totals in LBA units. There is also no apparent reason for that drive "losing its partition" when it was attached to the case - unless channel#1 Master is truly is empty and doesn't contain an ATAPI device.
    Take nice care of yourselves - Paul - ♪ -
    Help to start using BiNG. Some stuff about Boot CDs & Data Recovery Basics & Back-up using Knoppix.

  10. #10
    Join Date
    Mar 2002
    Posts
    12,223
    Blog Entries
    2
    Ugh! I did a Google search for the SiS 5513 controller chip. It wasn't pretty. I have no idea why current SiS chipsets suck a$$ so much, but this is simply one of the many reasons I avoid them like the plague now.

    My advice: Looking at the big picture, I say dump that frickin' SiS-based mobo!

  11. #11
    G'day mjc,

    I am working on the assumption the the formatting application had began the problem thus it would be that, that should be looked at first before digging more data that might be the problem...

    But anyway, I'll leave it to suchy to make in assessment.

    Cheers

  12. #12
    Join Date
    Apr 2005
    Posts
    431
    I ran Maxblast 4 and reinstasled Win XP now windows sees the drive as having 200 (189 usable).

    But:
    - when using speedfan and pc wizard the drive is recognized as having 137 gigs ( this is from speed fan : Found Maxtor 6L200P0 (137.4GB) )

    - also I filled up the drive with stuff and everything adds up to 187 gigs but when I look in my computer (details view) it says that there is 63.8 gigs free space.

    Why is this ?

  13. #13
    Join Date
    Mar 2002
    Location
    west Lothian, Scotland.
    Posts
    13,320
    IF...
    1. The original mobo on which the drive was setup could only see 137 GB of the 200 GB capacity.

    And IF...
    2. MaxBlast was used to make the drive misreport its capacity as 137 GB [to keep the BIOS happy].

    3. Then...
    When you now use MaxBlast to set up the drive for use...
    MaxBlast would [be told by the BIOS that the drive is 137 GB capacity and] AUTOMATICALLY [without being explicit]....
    Install a DDO so as to make the full capacity of the drive addressable/visible/useable once more.
    This would explain ALL the points you raised.
    If a DDO has been installed you should see a blue DDO rectangular banner at startup just before Windows is loaded.

    4. If the BIOS on the mobo now running the drive is capable of seeing/addressing the full 200 GB capacity.
    You should be able to zero-fill the drive to eliminate the DDO, and also use MaxBlast to tell the drive to correctly report its "Native Capacity". [see the link I gave you previously for the exact method]
    Once that's done, the drive would correctly report its capacity, and no DDO would be necessary [if the mobo BIOS can address the full capacity].
    DON'T USE MAXBLAST TO SET UP YOUR DRIVE FOR USE; it always installs a DDO even if there's no need for it and it isn't in use, and then certain programs [e.g. ptedit & Partition Magic] will report detecting a DDO installed but not in use and refuse to proceed.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •