HP has gone to the dogs. Back in the 70's, 80's and the first half of 90's, brand name "HP" was something of a synonim for quality. Then, around the turn of the century, they started making terrible, overpriced hardware that ran on poorly written and incredibly bloated code. I don't understand why people keep buying HP's junk - if you check the peripherals/printers subforum on PC Guide, roughly 90% of printer problems are related to HP's "products", their horrid drivers and erratic behavior.
My boss used to have an "all-in-one" device; a scanner, printer, telephone and a fax machine integrated into a big box of epic fail. Scanner would randomly refuse to start. Printer worked okay most of the time but toner cartridges were incredibly overpriced and tended to clog. Telephone had a mind of its own (such as forgetting stored numbers and redial function not working) and faxing functionality simply did not work and no amount of fiddling with the drivers and hardware could make it work.
The best of all, couple of months after the final warranties expired on this model, HP quietly acknowledged that this machine is factory defective and that they just kept manufacturing them this way all along. They never issued refunds for the product they KNEW was defective all along nor did they attempt to write a firmware/driver update to at least partially remedy its numerous problems.
My boss kept using this printer until the toner ran out, then threw the damn thing out. She paid around $800 for it, as it was a premium product. $800 out the window.
I had a clash with another HP scanner/printer, this one was mechanically sound but the drivers were bad and if you wanted to scan in a picture, you had to use special and incredibly bloated HP's software that took roughly five minutes to load, and wouldn't let you select the scanning resolution/depth. Every time you loaded that wonder of a program, you had a 20% chance of getting a BSOD. This, coupled with the incredibly long loading times made for a sharp increase in office productivity.
The biggest mystery of all - how the hell HP stays in business with atrocious products like these? Are people really that stupid? HP should have gone belly-up like Compaq years ago, but they're still kicking around. How the hell.