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Thread: Network printer refuses to connect in Win7...

  1. #1
    Join Date
    Dec 2001
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    NEW ZEALAND
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    Question Network printer refuses to connect in Win7...

    Hi. Today, I am trying to connect to my network printer in the other room.
    That box is running XP SP3.

    This new machine is Win7 Home Premium.

    Usually, you specify where on the network the printer is, and away it goes, at least, it did with XP.

    Win7 simply refuses to see it. It is located at \\server4\BrotherH

    Another XP machine can see it and connect to it just fine.

    I can ping server4's IP address from the command prompt in Win7, so Win7 knows that machine is there...

    When I type all this in in the network connection window, Win7 spits back that it can't connect to it, along with error code 0x0000052e - I will search the net for that error code now, but anyone else seen this when trying to add a network printer in Win7?

    Anyone got any ideas what is going on?

    EDIT: Owwwwww - lots of hits on that error - others having the same problem. Reading some links now...
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

  2. #2
    Join Date
    Aug 2003
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    What model printer is it?
    What type of printer port are you using?

    See this:
    http://blogs.technet.com/b/win7/arch...windows-7.aspx

    Seems the Win 7 does not match the credentials on the other PC/Server.

  3. #3
    Join Date
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    USB printer port.
    Normally, when I connect to this network printer on XP boxes FOR THE FIRST TIME, I am asked for the admin password, but Win7 is not asking me for that. Don't know if that helps.

    The Win7 box is using the same workgroup name as the XP boxes.
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

  4. #4
    Join Date
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    YOUR LINK WORKED A TREAT!!!!


    As soon as I did the command-prompt thing, up popped a request for admin name and password. Entered that, and from then on, just followed my nose.

    All working.


    Thanks a bunch.
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

  5. #5
    Join Date
    Aug 2003
    Location
    Northern California
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    You are welcome, I learned something in the link as well.

  6. #6
    Join Date
    Dec 2001
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    Also found by playing around:

    START-->CONTROL PANEL: Select VIEW BY: Small Icons

    Double-click Credential Manager

    Enter in the credentials - I guess that would also work...
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

  7. #7
    Join Date
    Dec 2001
    Location
    NEW ZEALAND
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    ...yes it does.

    I just rebuilt my server(running XP) which has the printer on it, so had to reconnect to it again from this Win7 machine.

    Exact same error on first attempt, but this time, I went into credential manager, deleted the old reference from the "Vault", and created a new on for the new server.

    That done, search for network printers and it popped up right away.
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

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