I might be a little unclear on what your restore disk willdo.
I know with my Compaq (and most others I have seen), when you use it, it restores your comp to the purchase state.
This would mean reformatted, and would mean loss of all data that was existing.
I would try the Fixit tools to see if you can find anything.
As for accessing GoBack, if ME is installed, read thru your help files to see how that is done. I believe the GoBack is simply an image of the preinstalled setup Gateway uses. This would mean "NO DATA."
I may be wrong on that. Hope so.
Waiting patiently for the future to arrive. Frank's Place