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Thread: Forum support form

  1. #1
    Join Date
    Aug 2001
    Location
    Stanley NC
    Posts
    3,897

    Post Forum support form

    Computer Problem Report Form

    From Your Friendly Techical Support Staff At PC Guide


    1. Describe your Computer problem:

    __________________________________________________ ______________

    2. Now, describe the problem accurately:

    __________________________________________________ ______________

    3. Speculate wildly about the cause of the problem:

    __________________________________________________ ______________

    __________________________________________________ ______________

    __________________________________________________ ______________

    4. Problem Severity:


    A. Minor____B. Minor____C. Minor____D. Trivial____

    5. Nature of the problem:


    A. Locked Up____ B. Frozen____ C. Hung____D. Shot_____

    6. Is your computer plugged in?Yes__ No__

    7. Is it turned on?Yes__ No__

    8. Have you tried to fix it yourself? Yes__ No__

    9. Have you made it worse?Yes__

    10. Have you read the manual?Yes__ No__

    11. Are you sure you've read the manual? Yes__ No__

    12. Are you absolutely certain you've read the manual?No__

    13. Do you think you understood it?Yes__ No__

    14. If 'Yes' then why can't you fix the problem yourself?

    __________________________________________________ ______



    15. How tall are you? Are you above this line? _____________

    16. What were you doing with your computer at the time the problem occurred?

    ________________________________

    17. If 'nothing' explain why you were logged in.

    __________________________________________________ _______

    18. Are you sure you aren't imagining the problem? Yes__ No__


    19. How does this problem make you feel? ______________________


    20. Tell me about your childhood. ______________________________


    21. Do you have any independent witnesses of the problem?

    Yes__ No__


    22. Can't you do something else, instead of bothering me? Yes__




    ------------------
    Death has come to our windows.

    -- Jeremiah 9:21
    (undoubtedly a Biblical reference to a Microsoft product!)

    YODA74@carolina.rr.com
    Want my weapons molon labe

  2. #2
    Join Date
    Aug 2001
    Location
    A Village In Kent. United Kingdom.
    Posts
    789

    Post

    Hi Yoda,
    Very funny.
    You need to get out a bit more tho.
    I did'nt know you did psychology, I've got this little problem, No I wont go there.
    You left out the line. Any personal problems can be dealt with here don't be to shy to post them.
    lol
    .
    kfh.

    ------------------
    -------
    Sequitur Patrem Non Passibus Aequis

    [This message has been edited by kfh (edited 03-13-2002).]
    -------
    Sequitur Patrem Non Passibus Aequis

  3. #3
    Join Date
    Dec 2000
    Location
    Columbia, MD
    Posts
    1,477

    Post

    I remember the first time I saw that...still absolutely hilarious.

    And people think you're being mean when you ask them to elaborate on the problem, when, in fact, the more details they give, the more likely their computer will work again

    ------------------
    When all else fails, read the instructions.

    Microsoft Knowledge Base

    Drivers

    Google

    [This message has been edited by hiredgoonz (edited 03-13-2002).]
    When all else fails, read the instructions.

    Microsoft Knowledge Base

    Drivers

    Google

  4. #4
    Join Date
    Jan 2001
    Location
    Santa Rosa, Ca, USA
    Posts
    2,535

    Post

    15. How tall are you? Are you above this line? _____________
    Thats hilarious
    Thanks Yoda


    ------------------
    A real Christian is one who can give his pet parrot to the town gossip.
    Frank's Place
    If all we ever give is equal to that of which we get, how do we ever progress beyond that of which we are?
    Uncle Crustys

  5. #5
    Join Date
    Apr 2001
    Location
    NM USA
    Posts
    1,862

    Post

    There you are, bassman! Good to see your post, hadn't seen any in awhile and was afraid you were snowed under.

    Very funny, Yoda, although I have to disagree on the manual part. Many of our manuals basically said (on approx three pages), "Plug it in, turn it on, and hope for the best. If that doesn't happen..the best..then call technical support and wait on hold for hours while we assure you approximately once every minute you're on hold that every single answer you might need is on our Website somewhere if you weren't too stupid to find it."

  6. #6
    Join Date
    Dec 2000
    Location
    Columbia, MD
    Posts
    1,477

    Post

    I particularly like the tech support folks who ask you if you checked the website when you're calling about a MODEM or NETWORK CARD

    Or, Gateway's internet access support number (back when gateway still did internet access) that asked you if you checked the website, or would even disconnect you after telling you to check the website...

    Hmmm, if I could check the website, I wouldn't be calling about my net connection...

    ------------------
    When all else fails, read the instructions.

    Microsoft Knowledge Base

    Drivers

    Google
    When all else fails, read the instructions.

    Microsoft Knowledge Base

    Drivers

    Google

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