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#1
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Starting about a week ago, I began to experience two annoying problems with Microsoft Word 97. I checked for viruses, but there are none. I was wondering if anyone could help me with this.
1) Now when I retrieve any word file (.doc), the format is changed - font, spacing, columns, etc. 2) Also, I see garbles at the end of any file, such as the following: Normal Heading 1 Heading 1 Default Paragraph Font Default Paragraph Font C:\My Documents\Inez.doc˙䀁老v Times New Roman Times New Roman Symbol Symbol Lucida Calligraphy Lucida Calligraphy August 18, 2000 August 18, 2000 Danny Matsumoto August 18, 2000 Normal Microsoft Word 8.0 Dell Computer Corporation August 18, 2000 _PID_GUID {3934D816-74C9-11D4-B0A8-809D8BF7036B} {3934D816-74C9-11D4-B0A8-809D8BF7036B} Root Entry 1Table 1Table WordDocument WordDocument SummaryInformation SummaryInformation DocumentSummaryInformation DocumentSummaryInformation CompObj CompObj Microsoft Word Document MSWordDoc Word.Document.8 |
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#2
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Mary,
surely the length of that posting places it in the category of an epistle! Never come across those sort of problems myself in Word 97. Starting with the basics: have u update your Word to SR2B & installed all the other latest patches & updates? Any changes u made to your system at or about the same time as it began to occur? Cheers.......Son of Zeus. |
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#3
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If it's any Word file, it does sound like a virus. Sure you are using the latest definition files?
Another possibility is file system corruption. Try running scandisk. Otherwise, are there any files where this does not happen? ------------------ Charles M. Kozierok ( ixlubb@PCGuide.com ) Webslave, The PC Guide Comprehensive PC Reference, Troubleshooting, Optimization and Buyer's Guides...
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Charles M. Kozierok Webslave, The PC Guide PC Reference, Troubleshooting, Optimization and Buyer's Guides... Author, The TCP/IP Guide A comprehensive, comprehensible guide to TCP/IP protocols and technologies... Note: Please reply to my forum postings here on the forums. Thanks. |
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#4
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Thanks guys for your suggestions. I just found out what the problem was, though. When I went to open up a file, apparently, I changed file format unknowingly and opened it with a text format. When I changed it to a word document file, it fixed the problem. Phew! It wasn't a virus, although that had crossed my mind, and my husband purchased and ran the most recent virus scan. Well, anyway, I'm all straightened out now, but I truly appreciate your interest.
Thanks! Mary |
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