Cannot Install Software - Error Message

[Juliet Khaw]

When double clicking on a self extracting file (.exe), i get this message
"Could Not Initialize Installation (CRC) " although the file is not corrupted.

or sometimes this message

caused an invalid page fault in
module <unknown> at 0000:00000007.
Registers:
EAX=0040ee14 CS=0167 EIP=00000007 EFLGS=00010207
EBX=00000000 SS=016f ESP=0064fa48 EBP=00000000
ECX=000110e7 DS=016f ESI=00000000 FS=212f
EDX=0064fcac ES=016f EDI=000110e7 GS=0000
Bytes at CS:EIP:
00 16 00 c8 0a 65 04 70 00 65 04 70 00 54 ff 00
Stack dump:
0040193b 0064fcac 000110e7 0040eea4 00000000 0064fba8 0064faa4 000042a7 00011000 00000008 00401d32 0064fcac 000110e7 0040eea4 00000000 0064fba8

[Reid]

A CRC (Cyclic Redundancy Check) error will occur when you try to run a file that did not finish downloading OR did not download correctly. A virus infection is also a possibility. CRC checks are performed to ensure the integrity of files. If it was a download, try downloading the installation file again. I have also had this happen to a file on a floppy that had worked before. Replacing the file is the only remedy I know of.


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reido@my-deja.com

[This message has been edited by Reid (edited 12-10-2000).]

[Juliet Khaw]

Thank you for your reply, Reid. I am still encountering the same problem after downloading the same progam a few times. This is happening to my ICQ download.
As for another program I downloaded, I got an illegal operation message and had to shut down even though I tried downloading a few times. I ran a virus scan on my system and no virus was detected. These are only 2 examples of programs I could not install. There are a few more programs when I tried installing them, I get many different kinds of error message. What could be wrong?

Originally posted by Reid:
A CRC (Cyclic Redundancy Check) error will occur when you try to run a file that did not finish downloading OR did not download correctly. A virus infection is also a possibility. CRC checks are performed to ensure the integrity of files. If it was a download, try downloading the installation file again. I have also had this happen to a file on a floppy that had worked before. Replacing the file is the only remedy I know of.

[Reid]

You might try downloading the files from a different source, unless they are already from a few different places. A search engine like Google should find another site if you search for the program's name. Paste in a couple of the URLs that you are trying to download from, in a reply, or e-mail them to me. Pick a couple of the smaller files.

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reido@my-deja.com

[Reid]

I have seen posts in other places that say using GetRight for downloads helps reduce the chances of getting CRC errors.

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reido@my-deja.com

[Reid]

Juliet attached a file that was giving the CRC errors when trying to install it. The McAfee virus scanner in Hotmail found that it had the "W95/spaces.1445 virus", and would not download it since it could not be cleaned. I sure didn't want it at that point anyway

I recommended that she install an anti-virus program. Computer Associates has a free download for personal use.

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reido@my-deja.com

[This message has been edited by Reid (edited 12-15-2000).]

[sea69]

interesting.. however (RIED) ur 'link' does not go anywhere ( on my pc).......?

Originally posted by Reid:
Juliet attached a file that was giving the CRC errors when trying to install it. The McAfee virus scanner in Hotmail found that it had the "W95/spaces.1445 virus", and would not download it since it could not be cleaned. I sure didn't want it at that point anyway

I recommended that she install an anti-virus program. Computer Associates has a free download for personal use.

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lol...so I cant spell...

[Reid]

Here is the corrected link: Computer Associates free download.

The other link had an extra "http". This new link goes right to it, rather than requiring an extra click from the other link (if it had worked).

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reido@my-deja.com