AOL DSL (Westell Ethernet DSL modem)

[Diz]

I recently purchased a Westell Ethernet DSL modem from someone and I wanted to use it to replace the current Actiontec USB DSL modem I am using now so I can network my internet connection. I have AOL 7.0 installed and I am able to connect with my Actiontec modem but the Westell modem I can't get it to connect. Does anyone has this modem or has experience with this modem with AOL DSL? I have everything connected properly but I am unable to connect. I was thinking maybe some settings need to be changed. I am running Windows XP Pro. My DSL is provided via Verizon. The modem is working fine (all lights are on) just getting it to connect is the problem.

[Gallaeglagh]

Have you tried contacting your ISP?

[Diz]

yes that was my first step.

[hawk7771us]

i have a westtell wirespeed with xp pro/swbell/isp http://www.dslreports.com/faq/vz/all#1231 http://www.dslreports.com/ i remember reading a post here about verizon and not useing there modem alot of problems could not find the post but it there. the way i connect is control panel/internet op/connections setup/connect to internet/set up manually/connect useing broadband connection that requires a user name and passwood/put in your isp/follow with online name and passwood. i do not know if this will help different isp maybe. they only hold post for 10 days.this is a westell/ http://www.dslreports.com/forum/equip,36