AT&T router

[Midhurst]

I have just received the following from my hosting company. Can anyone tell me how I can find out more about a "ROUTER down somewhere in the AT&T network"

Thanks,


NoMonthlyFees.com - Network Status
Network Status

11-08-02 - 1:50 pm PST - URGENT MESSAGE!!!
Our network is 100% up and running without any problems...

BUT, there appears to be a ROUTER down somewhere in the AT&T network.

If your ISP uses that route to connect to our servers, then you may not be able to access your site.

BE ADVISED, all sites are up and running 100% without any problems...

This problem is OUTSIDE of our network and there is NOTHING that we can do in this situation.

All anyone can do is wait for AT&T to fix their ROUTER.

DO NOT CONTACT SUPPORT if you are having problems connecting to your site right now... as EVERYTHING here is up and running.

[Ghost_Hacker]

There isn't anything you can do really. Your ISP might be a 3rd or 2nd tier ISP and may connect to the ATT backbone to access the rest of the internet.


ATT will not answer the questions of a customer of one of those lower tier ISP. (you can try but don't expect a warm welcome.) But your ISP can tell you if they use ATT's backbone.

Sometimes a search of the "computer" news web sites can also give you some info if the outage is big enough.

[Midhurst]

Thanks, G_H. It's back up now so no worries, but I just like to know what's going on