Hidden partion/ autochk program not found - 3 threads merged...

[ewicatcher]

I just purchased Norton System Works 2006 and was attempting to install it over the 2005 version. Norton recognized the older version and was going to uninstall it before installing the 2006 version.

I received some error message toward the end of the install that there was an error in the install. Without rebooting I tried to uninstall the 2005 version but was unable since there was an incomplete install or some such nonsense. Anyhow, I gave it a ctrl, alt, del. Now I cannot get back into Windows just the blue screen of death...

Now I get the message that the autochk program is not found. I did some searching on the internet, and found a person with a similar problem. It was suggested to him that he use PTEDIT to fix his problem.

I downloaded this program and put it on a floppy but my computer will not boot from it. I also tried to use Windows XP boot disks (6 total) but at the end I got a error message that the drive is not mountable? I would like to try the PTEDIT program but I cant get it going.

The computer cycles over and over and each time I get the message that the autochk program is not found. I believe it has to do with:

"If the computer is rebooting then most likely the NTFS partition has been configured as a "hidden NTFS" partition, which is 0x17 (hex) or 23 (decimal) in the "partition type" field of the partition table. XP seems to treat this in the following manner: if the partition is "hidden", then it should pretend that the partition does not exist. If the partition does not exist, then the pathname of the autochk.exe file is inaccessible. You can download a free tool called "PTEDIT" (do a Google search with "PTEdit download") which runs from a DOS boot disk and will allow you to simulate the situation, so that you can see the results. For your system partition, type "17" (which is hexadecimal) or select from the list options "hidden NTFS" and it will automatically select the numerical value for you. Tell it to save the changes, and you will get exactly the results you described."

I don't know how to proceed; your help would be most appreciated.

Shawn
Dell 4100
Pentium 1Ghz 384 RAM
Windows XP SP2

[ewicatcher]

I just purchased Norton System Works 2006 and was attempting to install it over the 2005 version. Norton recognized the older version and was going to uninstall it before installing the 2006 version.

I received some error message toward the end of the install that there was an error in the install. Without rebooting I tried to uninstall the 2005 version but was unable since there was an incomplete install or some such nonsense. Anyhow, I gave it a ctrl, alt, del. Now I cannot get back into Windows just the blue screen of death... with the message that the autochk program is not found. I did some searching on the internet, and found a person with a similar problem. It was suggested to him that he use PTEDIT to fix his problem.

I downloaded this program and put it on a floppy but my computer will not boot from it. I typed G:Windows >a: then I typed a:/ptedit/ptedit.exe etc. etc. I also tried the Windows XP Recovery Console. I tried FIXMBR/fixboot both with no success. I would like to try the PTEDIT program but I cant get it going.

The computer cycles over and over and each time I get the message that the autochk program is not found. I believe it has to do with:

"If the computer is rebooting then most likely the NTFS partition has been configured as a "hidden NTFS" partition, which is 0x17 (hex) or 23 (decimal) in the "partition type" field of the partition table. XP seems to treat this in the following manner: if the partition is "hidden", then it should pretend that the partition does not exist. If the partition does not exist, then the pathname of the autochk.exe file is inaccessible. You can download a free tool called "PTEDIT" (do a Google search with "PTEdit download") which runs from a DOS boot disk and will allow you to simulate the situation, so that you can see the results. For your system partition, type "17" (which is hexadecimal) or select from the list options "hidden NTFS" and it will automatically select the numerical value for you. Tell it to save the changes, and you will get exactly the results you described."

Microsoft suggests:

.Insert the Windows XP startup disk, and then close the Welcome to Microsoft Windows XP window if it appears. 2.Click Start, click Run, type cmd, and then click OK.3.At the command prompt, type the following command, and then press ENTER.
copy drive letter:\i386\autochk.exe %WINDIR%\system32

Note The drive letter placeholder represents the drive, such as "D:", that is running the Windows XP startup disk.
4.Type Y when you receive the following message:
Overwrite C:\WINDOWS\system32\autochk.exe? (Yes/No/All):
5.Remove the Windows XP startup disk, and then restart the computer.

This one did not work either, running it in different variation I get either access denied or file not found. Also when I am in the command prompt mode of the XP recovery console by default it is coming up G:Windows>.
Before my troubles my drives were: C:\ Windows operating system
D:\ Second hard drive
E:\ DVD Player
F:\ CD Burner

I guess the C drive is now hidden. I put the drive in another computer. The drive showed up in device manager and disk management but I was unable to assign a drive letter to it. Norton Go Back may be guilty for this too.

I don't know how to proceed; your help would be most appreciated.

Shawn
Dell 4100
Pentium 1Ghz 384 RAM
Windows XP SP2

[ewicatcher]

I just purchased Norton System Works 2006 and was attempting to install it over the 2005 version. Norton recognized the older version and was going to uninstall it before installing the 2006 version.

I received some error message toward the end of the install that there was an error in the install. Without rebooting I tried to uninstall the 2005 version but was unable since there was an incomplete install or some such nonsense. Anyhow, I gave it a ctrl, alt, del. Now I cannot get back into Windows just the blue screen of death... with the message that the autochk program is not found. I did some searching on the internet, and found a person with a similar problem. It was suggested to him that he use PTEDIT to fix his problem.

I downloaded this program and put it on a floppy but my computer will not boot from it. I typed G:Windows >a: then I typed a:/ptedit/ptedit.exe etc. etc. I also tried the Windows XP Recovery Console. I tried FIXMBR/fixboot both with no success. I would like to try the PTEDIT program but I cant get it going.

The computer cycles over and over and each time I get the message that the autochk program is not found. I believe it has to do with:

"If the computer is rebooting then most likely the NTFS partition has been configured as a "hidden NTFS" partition, which is 0x17 (hex) or 23 (decimal) in the "partition type" field of the partition table. XP seems to treat this in the following manner: if the partition is "hidden", then it should pretend that the partition does not exist. If the partition does not exist, then the pathname of the autochk.exe file is inaccessible. You can download a free tool called "PTEDIT" (do a Google search with "PTEdit download") which runs from a DOS boot disk and will allow you to simulate the situation, so that you can see the results. For your system partition, type "17" (which is hexadecimal) or select from the list options "hidden NTFS" and it will automatically select the numerical value for you. Tell it to save the changes, and you will get exactly the results you described."

Microsoft suggests:

.Insert the Windows XP startup disk, and then close the Welcome to Microsoft Windows XP window if it appears. 2.Click Start, click Run, type cmd, and then click OK.3.At the command prompt, type the following command, and then press ENTER.
copy drive letter:\i386\autochk.exe %WINDIR%\system32

Note The drive letter placeholder represents the drive, such as "D:", that is running the Windows XP startup disk.
4.Type Y when you receive the following message:
Overwrite C:\WINDOWS\system32\autochk.exe? (Yes/No/All):
5.Remove the Windows XP startup disk, and then restart the computer.

This one did not work either, running it in different variation I get either access denied or file not found. Also when I am in the command prompt mode of the XP recovery console by default it is coming up G:Windows>.
Before my troubles my drives were: C:\ Windows operating system
D:\ Second hard drive
E:\ DVD Player
F:\ CD Burner

I guess the C drive is now hidden. I put the drive in another computer. The drive showed up in device manager and disk management but I was unable to assign a drive letter to it. Norton Go Back may be guilty for this too.

I don't know how to proceed; your help would be most appreciated.

Shawn
Dell 4100
Pentium 1Ghz 384 RAM
Windows XP SP2

[PrntRhd]

I would suggest you contact Symantec Help and Support for help with their product installation/uninstall rather than Microsoft. You paid for that support from Symantec when you purchased the product.

FYI, I was not the moderator who combined these threads but please, post only one thread for one problem.