Windows 11 stops working with some Brother branded printers

Printer broken? It's not just you.

If printer errors and issues weren’t continuing to plague Windows 10, they’ve followed users to Windows 11.

Brother, known for their high-end office printers, has put out a particularly extensive list of issues that seem to be affecting Windows 11 connected printers. This includes:

  • Detecting your Brother machine when it is connected to your computer using a USB cable.
  • Changing your Brother machine’s settings.
  • Connecting more than one Brother machine via USB.

There’s no real fix either, as Brother’s advice is to currently just cycle between the different methods of connecting until something works. If you’re in desperate need of a printer and don’t care about Windows 11, we do have a roll-back guide for you.

The issues highlighted by Brother’s help page are:

• Device Settings Tool
• Paper Size Setup Tool
• Distributed Print Tool
• Special ID Setting Tool
• Wireless Setup Wizard
• P-Touch Editor 5.4
• Update Software
• Transfer Manager
• Transfer Express
• Template Settings
• Printer Setting Tool

There’s not even a timeline of when this will be fixed, but you can assume that Brother’s engineers are hard at work on getting everything work again pretty quickly. In the meantime, if you’re in possession of one with wireless communication, you can probably get away with that for now.

Here’s which printers are being affected by the current error:

Brand of Brother PrintersModel Number
Color LabelerVC500W
Mobile PrinterPJ773
PJ763MFI
PJ763
PJ762
PJ723
PJ722
PJ622
PJ623
PJ662
PJ663
PJ673
RJ2035B
RJ2055WB
RJ3035B
RJ3055WB
RJ3050
RJ3150
RJ4030
RJ4040
RJ4030Ai
RJ2150
RJ2140
RJ2050
RJ2030
RJ3050Ai
RJ3150Ai
RJ4230B
RJ4250WB
Mobile WriterMW120
MW145BT
MW260
MW260MFI
PTouchPT1230PC
PT18R
PT2430PC
PT2700
PT2730
PT2730VP
PT3600
PT7600
PT9500PC
PT9600
PT9700PC
PT9800PCN
PTD450
PTD600
PTD600VP
PTD800W
PTE500
PTE500VP
PTE550W
PTH500LI
PTP700
PTP710BT
PTP715E
PTP715EBT
PTP750W
PTP750WVP
PTP900W
PTP910BT
PTP950NW
Quick LabelerQL1050
QL1050N
QL1060N
QL1100
QL1110NWB
QL500
QL550
QL570
QL570VM
QL580N
QL600
QL650CH
QL650TD
QL700
QL710W
QL720NW
QL720NWS
QL800
QL810W
QL820NWB
TD2020
TD2120N
TD2120NW
TD2130N
TD2130NHC
TD4000
TD4100N
TD4410D
TD4420DN
TD4420TN
TD4520TN
TD4550DNWB
TD4650TNWB
TD4750TNWB
TJ4021TN
TJ4121TN
TJ4420TN
TJ4422TN
TJ4520TN
TJ4522TN
TJ4620TN
StampcreatorSC2000
SC2000USB
Tape CreatorTPM5000N

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A lover of janky games, Magic the Gathering, and going down rabbit holes, Joel still finds time to goof off on the internet and trying to not find another new hobby.

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