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Windows error code 0x80072f8f – 0x20000

Possible fixes to combat the Windows Media Creation Tool error message

Reviewed By: Kevin Pocock

Last Updated on May 3, 2023
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If you have been using the Microsoft Media Creation Tool lately, you may have come across the error code 0x80072f8f – 0x20000.

Microsoft’s Media Creation Tool is perfect for anyone looking to use the latest version of Windows. It works by preparing the installation media needed to upgrade your PC. Although, as of late this error message seems to appear when users try to launch the MediaCreationTool.exe file.

If this is happening to you keep on reading as we cover why this error occurs and how to fix it.

What is the Windows error code 0x80072f8f – 0x20000?

If you have ever tried launching the Media Creation Tool, you may have come across this message: “We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support. Error code: 0x80072F8F – 0x20000.”

This error occurs for a number of reasons. Common causes include incompatible system requirements preventing the software from running. Alternatively, a weak or unstable internet connection can prevent the tool from launching properly.

Some have also reported that if you lack administrator privileges this would also prevent the operating system upgrade. Or there could just be a problem with the Windows Update service or component.

How do I fix error code 0x80072F8F 0x20000?

So now we know why this error occurs, let’s look into how we can fix it.

Check the Windows system requirements

A reason why you are getting this error message could be that your PC doesn’t meet the Windows upgrade requirements. For example, if you want to upgrade to Windows 11, double check your computer meets the required specs otherwise this installation will fail.

Ensure you have a strong internet connection

A strong and stable internet connection is crucial to be able to run a Windows upgrade. If you are unsure, you can complete a few online tests to measure your internet speed.

Close other programs

Having other software programs open can cause conflict with Windows Media Creation. Try closing any other tabs you have open then try running the upgrade again.

Run as administrator

If you want to make any major changes to your computer you will need administrator privilege. Try running the Media Creation Tool again but this time right-click and select “Run as Administrator”.

Final Thoughts

The Windows error code 0x80072f8f – 0x20000 can be a frustrating and difficult one to wrap your head around. Hopefully, we have helped you clear up any confusion you may have about this error and given you a few ways to fix it.

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Funmi joined PC Guide in November 2022, and was a driving force for the site's ChatGPT coverage. She has a wide knowledge of AI apps, gaming and consumer technology.