Samsung TV Not Connecting To WiFi

If you're having trouble connecting your Samsung TV to your Wi-Fi network, you're not alone. Here's how to fix it.

Samsung TV Not Connecting To WiFi

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Samsung TV has become a household name over the last couple of years. The company has released several new models since its inception in 2011.

Samsung TVs are known for their sleek design, high-quality sound, and ease of operation. They also come at affordable prices.

However, some consumers complain that their Samsung TVs don’t connect to Wi-Fi networks. This problem seems to arise after a firmware update.

In this article, we will take a closer look at the possible reasons for your lack of connection, and advise you on the best ways to get your Samsung TV up and running in no time.

Why Is My Samsung TV Not Connecting To Wi-Fi?

There are two main reasons why your Samsung TV might not connect to Wi-Fi. First, it could be because the router or modem isn’t compatible with the latest version of the operating system.

Second, it could be because of a hardware issue. Let’s take a closer look at each one of these possibilities.

Your Router/Modem Might Be Outdated

The first thing you need to check is whether the router or modem is compatible with the latest operating system. If it doesn’t support the latest OS, then chances are that your TV won’t work either.

You can find out which operating system your router supports by going to the manufacturer’s website.

There Could Be A Hardware Issue

If there is any kind of hardware malfunction, then you should try replacing the HDMI cable. It might just be faulty. However, if the problem persists even when you have replaced the cable, then you may want to contact Samsung Customer Service.

Check For Any Updates

If you haven’t updated your router or modem yet, then you should do so immediately. You can download an automatic updater from the manufacturer’s site.

Once you have installed the software, make sure that you restart your computer before connecting your device.

Worn Out Net Cable

Net cables tend to wear out over time. So, if you notice that your net cable has worn out, then you should replace it right away.


Sometimes, bugs crop up in the operating system. These bugs can cause problems like your TV not connecting to Wi-Fi. So, if you experience such issues, then you should report them to Samsung Support.

Poor Signal Quality

Poor signal quality can also lead to a poor Wi-Fi connection. In order to fix this problem, you should consider getting a better Wi-Fi adapter.

Too Many Devices On One Network

You shouldn’t share your home network with too many devices. That way, you will end up causing interference.


How To Troubleshoot Internet Connectivity For Samsung TV

You can reset network settings using the following steps:



Try resetting network settings

Step 1: Press and hold down the Menu button until the Home screen appears.
Step 2: Select Settings.
Step 3: Select Wi-Fi Settings.
Step 4: Select Advanced Wi-Fi Settings. Then select Reset all settings.



Turn off and on again

Sometimes, the problem lies in the fact that your TV is turned off. So, turn it back on using the power button, and see if this resolves your issue.



Try changing the channel

Sometimes, changing the channel can help resolve connectivity issues. Try switching between channels like 5, 7, 11, 13, etc.



Make sure that the connection is secure

Make sure that you use a secure password while connecting to the internet. Also, ensure that you have changed the default port number (80) to something else.



Check whether the device is connected properly

It is possible that your Samsung TV is connected properly but your laptop or PC is not. Therefore, you need to verify whether the device is actually connected to the internet.



Connect using an ethernet cable

If none of the above methods works, then you should consider trying to connect using an Ethernet cable instead – this can help to “reboot” the system in some cases.



Check DNS settings

DNS stands for Domain Name System. This is basically a server that stores all the IP addresses of websites. When you type a website address into your browser, the DNS server converts that address into its corresponding IP address.

Therefore, if you are experiencing any issues with your internet connection, then you should check whether your DNS settings are correct. Check Your Router Or Modem Settings

Your router or modem might be set incorrectly. So, try checking these settings.



Update firmware and software

Updating firmware can sometimes resolve connectivity issues, and outdated firmware is one of the most common causes of disconnection. You can update the firmware by visiting the manufacturer’s website.

It is also important to ensure that you are always running the latest software, so get into the habit of checking regularly for a new software update, as this could prevent your Samsung TV from connecting to the Wi-Fi network.



Contact Samsung Support

If the above-mentioned solutions fail to resolve the issue, then you should contact Samsung customer service. They will be able to provide you with more information about what needs to be done.

Final Thoughts

Discovering that your Samsung TV is not connecting to the Wi-Fi can be frustrating, but these handy tips should help you to troubleshoot the problem and get back to enjoying your favorite shows in no time!

Andrew is one of three co-founders of BGFG, the parent company of PC Guide. A keen gamer and PC enthusiast, Andrew dabbles in a bit of writing sometimes - when he gets the chance to!