Microsoft not pushing its latest update to many PCs just yet

It’s not clear what the criteria are, but you aren’t alone

If you have been reading lots of news and reviews on tech sites lately about the new May 2020 update for your beloved Windows 10 install, you may have tried to see what all the fuss is about , only to be told by Windows that, well, it’s not for you, not yet at least.

Many users are reporting (and I am one of them as it happens) that on heading to the Update section of your Windows settings, you are greeted with:

“The Windows 10 May 2020 Update is on its way. We’re offering this update to compatible devices, but your device isn’t quite ready for it. Once your device is ready, you’ll see the update available on this page. There’s nothing you need to do at this time.”

There is no real further detail than that. My PC is fully up to date, indeed it’s a fresh install of Windows 10 after last weekend following a pesky episode with some difficult malware, so it’s not like it’s overloaded with years of installs that might cause compatibility issues.

We did report last week that Microsoft had taken the unusual step of listing known issues ahead of launch, none of which particularly look like they would affect me at this stage.

Microsoft blogged at the weekend: “To ensure you continue to have a reliable, productive experience with your Windows 10 devices, we are taking a measured and phased approach to how we offer the May Update, initially limiting availability to those devices running Windows 10, versions 1903 and 1909 who seek the update via Windows Update.”

As I currently have version 1909 installed and was seeking the update via Windows Update as it says above I thought I would have no issues upgrading to the latest and greatest version, but it seems I am not in the club just yet so it is definitely unclear as to why some PCs can get access and others can’t.

Indeed there have been several reports that even Microsoft’s new Surface 3 laptops are unable to receive the update at this time.

It looks as though some kind of phased rollout is happening, and rather than swamp themselves with potential angry customers wanting to know why the update has borked their one and only PC when they are trying to work from home, it seems as though some management is going on to ensure as few people as possible encounter issues. We will keep you updated on the saga as it goes on. One thing is for sure though, it’s not the May 2020 update anymore, at least not for my aging workhorse of a desktop.

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Been around consoles and computers since his parents bought him a Mattel Intellivision. Spent over a decade as editor of popular print-based video games and computer magazines, including a market-leading PlayStation title. Has written tech content for GamePro, Official Australian Playstation Magazine, PlayStation Pro, Amiga Action, Mega Action, ST Action, GQ, Loaded, and the Daily Mirror. Twitter: @iampaulmcnally

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