iPhone 13 Pro Max won’t turn on – possible causes and how to fix

The iPhone 13 Pro Max does not turn on.

You can trust PC GuideOur team of experts use a combination of independent consumer research, in-depth testing where appropriate – which will be flagged as such, and market analysis when recommending products, software and services. Find out how we test here.

Last Updated on

If your iPhone 13 Pro Max won’t turn on and you’re looking for possible solutions, then we have you covered right here.

Usually, the reason why your iPhone 13 Pro Max is not turning on is that the battery has completely gone, and the phone doesn’t have enough power to start up. Of course, this can be solved just by charging your iPhone.

However, when this doesn’t work out, then your phone is probably having software issues or has faced some hardware damage. In both cases, you will need to head over to an Apple service center and get your device looked at.

But before that, there are a few things you can try out and see if your iPhone works. Below, we have compiled a list of some quick troubleshooting ideas that might turn your iPhone 13 Pro Max on.

Why won’t my iPhone 13 Pro Max turn on

  • The iPhone battery has drained completely
  • The power adapter or cable is damaged
  • iPhone was exposed to water or liquids
  • Hardware components have been damaged
  • There’s a software glitch

How to fix iPhone 13 Pro Max not turning on

Step

1

Try charging your iPhone for at least 30 minutes

One of the most common reasons why your iPhone is not turning on is a drained battery. And thankfully, this problem is easily solvable. You have to connect your iPhone to a genuine power adapter with a lightning cable and wait for it to charge. Once the iPhone has enough power, you should be able to turn it on and use it as normally would.

Step

2

See if there’s any debris in the charging port

Sometimes, the charging port of your iPhone can get clogged and interrupt your charging. The port can get clogged due to lint, dust, sand, or other debris. In any case, it is good to have a look inside the port and try cleaning it. 

  • Use a flashlight and try to see if there’s any visible debris
  • Try using a toothpick to gently lift and remove the debris
  • Try cleaning the port with a soft, lint-free cloth

Step

3

Check if your charger and cable are working

If your iPhone won’t turn on and you don’t see it charging, it’s time to check if your power adapter and cable are working properly. 

Here’s what you can do to determine if your charger is working – 

  • Try charging another compatible device with the charger
  • Or you can try charging your iPhone 13 Pro Max with a power bank
  • Change the power outlet that your charger is plugged into
  • If you think your cable is damaged, try changing it 

Step

4

Check your iPhone for hardware damage

If your iPhone was dropped, then chances are that the device has suffered some physical damage. If you have tried charging it, and it’s not working, it might mean that one or more internal components have been broken. While you cannot dismantle your phone to see what’s broken inside, you can take a good look on the outside.

  • Check if the screen of the iPhone looks cracked or damaged in any way
  • Try pressing the volume buttons and side buttons to see if they’re working
  • Try Siri prompts or try playing any kind of audio to check if your phone is working but has a malfunctioned display

Step

5

Try to force restart your iPhone 13 Pro Max

Now, a force restart is just a more powerful way of restarting your iPhone. Usually, people force restart their phone if there are minor issues. 

Since the iPhone 13 Max is a relatively new model, it doesn’t have a clickable Home button. To force restart, we will have to use the volume buttons and the side. Here’s a rundown on how to do it – 

  • Press and release the volume up button
  • Press and release the volume down button
  • Press and hold the side button until you see the Apple logo
  • Release the side button when you see the logo

Step

6

Put your iPhone 13 Pro Max into Recovery mode

Another way of trying to turn your iPhone 13 Pro Max is by putting it into Recovery mode. When your phone is in this mode, you will be able to update the system and even do a hard reset. There’s one thing you need to note – depending on the option 

To put your phone into Recovery mode, you will need a computer. Then, you will have an option to use the Finder or iTunes.

Here’s a rundown of how to put your iPhone 13 Pro Max into Recovery mode – 

  • Start by force restarting your iPhone using the volume buttons and side button (refer to step 5)
  • When the Apple logo appears, keep holding the side button and plug your iPhone into the computer
  • You can release the side button when you see the Recovery mode screen on your computer
  • Then, you will have the option to Update your system without erasing the data or Restore the system by deleting all the data

Step

7

Contact Apple support

In case nothing seems to be working, we would recommend you to get help from Apple technicians. You can visit the official Apple website for support or visit the nearest Apple service center.

Conclusion

To sum up, your iPhone 13 Pro Max not turning on doesn’t have to be a major issue. Most probably, your iPhone’s battery is dead, and once it has enough power, you will able to turn it on. You can try the methods mentioned above to see if your iPhone is charging and turning on. However, if nothing seems to be working, then it’s time to pay the Apple store a visit.

Frequently Asked Questions

Why won’t my iPhone 13 Pro Max turn on after dying?

If your iPhone was totally out of battery before turning off, then the most probable reason is that the battery is dead. Your phone does not have enough power to turn on.

In this case, you should try charging your iPhone 13 Pro Max uninterrupted for at least 30 minutes to an hour. Check out the steps 1, 2, and 3 for more details.

If charging your phone does not work, then you should get in touch with an authorized Apple service center.

Nitisha is a content writer and editor and she has over 3 years of experience in writing about video games and tech.