Insignia Roku TV won’t connect to WiFi – how to fix and possible causes

If your Insignia TV is not connecting to your WiFi, then you can try reconnecting them.

Here’s how to do it –

• Using the Home button on your Roku TV remote, go to the home screen.
• Select Settings menu and press OK.
• Go to the WiFi option in the settings menu.
• Under Network option, select Wireless.
• Look for your network name and choose the remove network option.
• Confirm your selection to remove the network.
• Then, reconnect by entering the correct password for the network 

If you think your router is the problem, then you can try restarting it and then reconnecting. All you have to do is –

• Turn off the main switch of your router and unplug it from the switch.
• Hold off the plug for roughly 30 second.
• Plug the router back in your switch and start the router.

Then, turn on your TV and see if it detects the router.

If you think your router is the culprit here, then you can run a few checks on it –

• Check if you can connect to the WiFi router from other devices, like your phone or laptop
• See if you can access internet from other devices
• If your TV and router are far away from each other, try bringing them closer and see if it works

If you are not able to access the internet from any other devices, it is likely that your router or service provider is facing temporary issues.

If you haven’t updated your TV’s software in a while, then chances that there’s a glitch in the system. In any case, it is good to check for a new update and install it.

Here’s how you can update your TV’s software –

• Using your Roku TV remote, press the home button and
• From the home screen, choose the Settings option.
• Open the Systems tab and then head over to System Updates
• The TV will then check for any new updates that are available
• If there is an update available, and install it
• When the TV restarts after the update, see if you can connect to the WiFi

Another method that you can try is factory resetting. You can factory reset your Insignia TV and all the settings will go back to default. However, note that this should be used as a last resort, as all your data will be erased.

Here’s how you can factory reset your Insignia TV –

• Switch off your system and unplug the power cable from the power supply.
• Locate the power button of your TV and press it down for roughly 30 seconds.
• While holding the power button, plug the power cable back in and switch on the TV.
• Select Wipe Data or Factory reset option (whichever is available on your system) after the TV reboots. A bar will be displayed on the screen.
• Keep the press hold on the power button till the bar displayed on the screen turns green.
• After this, select reboot system option and hold the power button on the TV again.
• With that, the TV will reboot again and restart to a factory reset.

Finally, even after changing the service provider, you end up facing the issue, there is a chance that your internet card or the hardware of the TV might be damaged. In that case, get professional help from the Insignia customer service.