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Spectrum WiFi was launched in 2014 and became very popular because it offered high speeds and excellent coverage. The service provides a wireless router that allows you to connect multiple devices simultaneously. However, If you have spectrum wifi, you might be wondering how to fix it if it stops working.
Your WiFi could struggle to establish a connection and this could be due to a power outage or a maintenance problem at their end. Whatever the issue, if you are looking for a fix, you are in the right place.
Problems With WiFi Working On Spectrum
The underlying causes are normally thought to be:
Glitched Router Launch Configurations
Router launch configurations could be glitched after a power outage or if the router has been victim to power surges. This means the router will struggle to make a connection with servers and an error will occur. The launch configurations carry the instructions for utilizing bandwidth and IP configurations in settings, and this is why this problem occurs.
Cable Deterioration
It might also be that the main cable that is found on the outside has been damaged as a result of weather conditions. This cable is the source of bandwidth for your Wifi router, and when damaged, it means the Wifi connection won’t be established. You should always keep an eye on the cables outside to make sure they are in good condition.
Service Outage
ISPs sometimes have maintenance breaks to fix any server-related issues or try to upgrade their systems and make them better. These breaks mean the entire server network is to shut down for a short amount of time. This ends with a service outage which can last quite a few hours, so be prepared. Network operators often post about such activity online using social media and on community forums, so keep an eye out for these should you need your WiFi at a specific time.
Faulty Wire Connection
It could also be a result of the wires that are connected with the routers having become loose. As a result, it is recommended to users of Spectrum to check all cables are fully plugged in.
Solution One: Power-Cycling Router
There are two sorts of Spectrum routers. You will either have Battery Powered Routers or Normal Routers, and how you fix a connection depends on which one you have.
If you find the problem you are encountering is with your computer you should be using Restoro Repair.
This software allows you to scan the repositories and get rid of any corrupt files. This often works when the issue is a result of system corruption.
For Normal Routers
Step
Disconnect
Disconnect the router and unplug it from the wall socket.
Step
Reset
Press down and hold the power button. Keep this held for 15 seconds.
Step
Reconnect
Plug back the power cord into the wall socket and switch on the power.
Step
Wait for power-on
Wait for your device to come back on and have a look to check if the issue has been fixed or persists.
For Battery Powered Routers
Step
Remove battery cover
Flip the router around and find the screws to open the battery cover.
Step
Remove battery
Take out the battery and place it on one side.
Step
Reset
Press down again on the power button and hold for around 15 seconds.
Step
Place the battery
Place the battery back inside the device and press down on the power button.
Step
Wait for power-on
Wait for the router to come back on and see if the issue has been fixed or persists.
Solution Two: Contacting Customer Support
If you are still having trouble, it might be time to contact customer support. This means the problem has persisted and you need an engineer from Spectrum.
You should check with customer support and tell them what your problem is.
They will often let you know of any service outages at the time but if this is not the case, they will send an engineer to fix the problem and get you up and running again.
Final Thoughts
As mentioned above, there are many reasons why your Wifi may not work. If you are unable to connect to your Wifi network, then you may want to consider contacting Spectrum customer support.
A lot of people do not realize that Spectrum offers 24/7 customer support and they will help you resolve any issues. In addition, they offer free troubleshooting guides and tutorials to help you fix any problems you encounter.
So, if you need some assistance, don’t hesitate to reach out.
