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ChatGPT error generating response – quick fixes

Solutions to the common text generation error

Reviewed By: Steve Hook

Last Updated on March 28, 2024
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Are you seeing the ‘ChatGPT error generating response‘ message? ChatGPT is a powerful AI tool that creates human-like text responses to user queries. However, like any software, it can encounter errors that affect its performance. One of the most common errors users experience is the ChatGPT error generating response message, which can be incredibly frustrating when in the middle of a conversation with the chatbot. This article will explain this error, what causes it, and how to fix it.

Quick answer

Fixing ChatGPT’s ‘error generating response’ message is a process of trial and error. Once you have diagnosed the issue you can try a number of troubleshooting steps, including checking your internet connection, trying a different input, or calling customer services.

ChatGPT error generating response

The ‘ChatGPT error generating response’ is an error that occurs when the software cannot generate an answer to a user’s query. Instead of generating a text response, the software will display an error message, and prompt you to try your request again in a moment. This message not only disrupts the natural flow of a user’s conversation with the chatbot but can also be a major annoyance when trying to retrieve information quickly. The image below displays a typical response from ChatGPT when it is faced with generating a message.

ChatGPT error message "Error: Generating a response failed."
ChatGPT error message “Error: Generating a response failed.”

ChatGPT error generating response – typical causes

The first step in fixing this issue is diagnosing the problem. You might encounter the ChatGPT Error Generating Response for several reasons. Here are some of the most common causes:

Insufficient training data

One of the most common causes of this error is insufficient training data. ChatGPT relies on a large amount of data to create human conversation text responses. If the software doesn’t have enough data on your topic to work with, it may be unable to generate a response. So it might be that your query is something a little too niche.

Incorrect input

ChatGPT may not be able to generate a response if the user input is incorrect or incomplete. For example, if the user asks a vague question or doesn’t provide enough information, the software may be unable to generate a response. So make sure you put enough information into the chatbot if you want a clear answer.

Server overload

If the server is overloaded or experiencing high traffic, ChatGPT may be unable to generate a response. Either your internet connection or that of the ChatGPT server could be at fault, but due to the enterprise-grade hardware at OpenAI, the latter is unlikely.

The complexity of AI processing requires significant computing power to produce human conversation text responses. An AI chatbot’s prompt response generation is actually one of the most computationally intensive single tasks of any computer system. As a result, the finite computing resources are divided between users, with priority access going to paid subscribers. If you don’t have a subscription to ChatGPT Plus, Teams, or Enterprise, all you can do is wait.

ChatGPT error generating response – fixing the problem

If you encounter the ChatGPT Error Generating Response, and can’t seem to diagnose the issue. There are several things you can do to try to fix the problem. Try some of the troubleshooting steps listed below to



Check your internet connection

Check your computer’s connection to the Wi-Fi network. Even those with a good stable connection will experience dropouts from time to time. Your router/modem may have lost connection, and it may even be your ISP (internet service provider), in which case you’re not alone.

Clearing your browser data (browser cache, history, cookies, site data etc) or using a different browser (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera etc) are common solutions to similar problems. Clearing browser data applies to iOS, and Android, as well as web versions of ChatGPT and other chatbots. You might also try a different browser. If a different web browser doesn’t solve the issue, try a free VPN browser extension!



Try a different query

If you cannot generate a response to a specific query, try asking a different question. This may help you get the information you need. Or try wording the original question slightly differently.



Provide more specific input

If the user input is too vague or incomplete, try providing more specific information. This will give ChatGPT more information to work with, which may help it generate a response.



Provide more training data

If insufficient training data causes the error, you can provide more data to ChatGPT. This will give the software more information to work with, which may help it generate a response. Chatting to it more might also help.



Wait and try again

If the server is overloaded or experiencing high traffic, try waiting for a few minutes and then try again. This will give the server time to catch up and may allow ChatGPT to generate a response.

If you need more information about when ChatGPT reaches capacity, check out our guide here.



Contact customer support

If you cannot generate a response, contact customer support for assistance. They may be able to provide you with additional solutions or work with you to troubleshoot the issue. You could try this via OpenAI’s Twitter account. Just be aware that the company gets a lot of messages, so they might not be able to answer yours very quickly.


The ChatGPT ‘error generating response’ can be frustrating to encounter, but it’s a common issue that can usually be resolved with some basic troubleshooting. By following the solutions outlined in this article, you should be able to get past the error.

Like all websites, ChatGPT sometimes runs into problems, but this is nothing that a few simple solutions can’t fix. Give the ones we’ve outlined a try, and find out. Remember to provide more training data, provide more specific input. You may try a different query and wait or contact customer support for assistance if necessary. If all else fails, try waiting a few hours before giving it another go.

Kevin is the Editor of PC Guide. He has a broad interest and enthusiasm for consumer electronics, PCs and all things consumer tech - and more than 15 years experience in tech journalism.