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AMD CPUs are more reliable than Intel in three ways, large Swiss retailer reveals

Not just fast, but also reliable
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AMD CPUs are more reliable than Intel in three ways, large Swiss retailer reveals
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AMD’s Ryzen 7 9800X3D, just days after its launch, conquered the top spot as the best gaming CPU on the market, outperforming its predecessor and other market alternatives by a notable margin. Since then, the CPU has been in high demand, leading to repeated stock issues and price hikes. However, the situation is finally stabilizing as Team Red continues to ramp up production.

This means more retailers are now offering the Ryzen 7 9800X3D, and stock levels seem much healthier. On top of that, the demand for Ryzen chips is only going to get higher as a result of better reliability. And it’s not just us saying that, as a large retailer in Switzerland has been surprisingly transparent in this regard.


AMD launches latest Ryzen 9 9950X3D & 9900X3D CPUs!

AMD's highly anticipated Ryzen 9 9950X3D and 9900X3D chips have finally arrived! Below, we will be listing all the latest listings from the web's biggest retailers.

*Stock availability and pricing subject to change depending on retailer or outlet.


  • AMD Ryzen 7 9800X3D box front, Image by PC Guide
  • AMD Ryzen 7 9800X3D tray and box, Image by PC Guide
  • AMD Ryzen 7 9800X3D in front of box, Image by PC Guide
  • AMD Ryzen 7 9800X3D pads, Image by PC Guide
  • AMD Ryzen 7 9800X3D on top of box, Image by PC Guide
  • AMD Ryzen 7 9800X3D pads on box, Image by PC Guide
Outstanding
5 /5
Editor’s Rating
How We Review
Specifications
  • Cores: 8
  • Threads: 16
  • Boost clock speed: 5.2GHz
  • Base clock speed: 4.7GHz
  • L3 cache: 96MB
  • TDP: 120W
  • Platform: AM5

Digitec Galaxus stats show that AMD CPUs are more reliable than Intel

The retailer in question is Digitec Galaxus, the largest online retailer in Switzerland, which is seen comparing the two most popular CPU brands on its website. According to Galaxus, AMD processors are more reliable than Intel's in three key areas:

  • Warranty score means how often a processor from a given brand shows a defect within the first 24 months.
  • Warranty case duration refers to the average number of working days it takes to process a warranty claim, from when it arrives at the service center until it is returned to the customer.
  • Return rate tracks how often processors from each brand are returned.
Source: Digitec Galaxus

The results for these criteria are based on the retailer's data, and in all three of these, Intel fails to catch up with AMD. For instance, in the warranty score (lower score is better), only 1.2% of AMD’s CPUs show issues in the first 24 months compared to Intel’s score of 2%. Similarly, in warranty case duration, AMD’s processors take on average only 3 days to process a warranty claim, whereas warranty claims for Intel users averages 9 days. Finally, in return rate, while both are similar, AMD also takes the lead here, with 3.8% of its processors returned compared to 4.6% of Intel CPUs.

Team Blue or Team Red?

This shows that AMD processors are not only taking the top spot because of their exceptional performance compared to Intel, but they also seem to be a more reliable choice, which can be a crucial factor when making a purchase. That said, Intel’s CPUs aren’t the worst choice in every area. In fact, the blue team’s latest Core Ultra series processors take the crown in productivity, whereas AMD’s latest 9800X3D falls behind, mainly because these X3D processors are more focused on gaming needs than professional workloads. This is evident when comparing synthetic and gaming benchmarks as demonstrated below.

All in all, gamers now thinking about finally making the upgrade to the best gaming CPU on the market, as prices start to settle, rest assured that you are getting the best option not just in performance but also in reliability.


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About the Author

Hassam boasts over seven years of professional experience as a dedicated PC hardware reviewer and writer.