How To Restart Xfinity Wireless Gateway

Xfinite Options. Well, kind of...

Xfinity needs the best router/modem combos to power their internet services and 4K stream boxes, but sometimes users can run into issues, just like any other piece of software/hardware.

Xfinity Wireless Gateway support the following features on their current devices:

Xfinity Wireless Gateways allow users to manage their wireless gateways via a companion app, online, via IP Address or physically on the gateway itself. Here’s how to restart the router using all methods:

1

Restarting Xfinity Wireless Gateway Via Companion App

STEP
1

Log into the Xfinity app

Make sure to have your username and password to hand before starting this process. Unsure of your details? See the Xfinity website for help.

STEP
2

Tap the ‘Internet’ Option

This will be on the bottom of the app for iOS users. On Android? No problem, tap the top-left menu icon then tap ‘Internet’.

STEP
3

Tap Your Wireless Gateway Icon

Then select the ‘Restart Device’ option in the settings menu. Tap ‘Restart Device once again to confirm. Then stick the kettle on, sit back and relax for 5-10 minutes.

2

Restarting Xfinity Wireless Gateway Physically

STEP
1

Unplug The Wireless Gateway

Wait ten seconds before plugging back in, then wait 5-10 minutes for the restart process to finish.

3

Restarting Via Web Browser

STEP
1

Login to your account online

Once you’ve logged into your Xfinity account, scroll down and select ‘Manage Internet’.

STEP
2

Select 'Restart Modem'

Then click ‘Start Troubleshooting’ to begin the wireless gateway restart, which can again take up to ten minutes. That’s just the right amount of time to make a perfect cup of tea.

4

Restarting With The Admin Tool

STEP
1

Connect To Your Home Network And Open A Web Browser

Type ‘http://10.0.0.1’ to navigate to the admin tool and sign in. Your username and password is the same as your default Wi-Fi username and password. The defaults are Admin and Password respectively (Always set custom login details for security)

STEP
2

Navigate To Troubleshooting Then Reset/Restore Gateway

From here you have five options (Please note, a factory reset resets all settings and data to default settings):

IF you are still experiencing issues, please see Xfinity’s official Internet and Wi-Fi Connection Troubleshooting. Failing this, it sounds like there may be an issue with the wireless gateway, which again Xfinity will be able to resolve. We’ve been hard at work building up our Networking hub to help our readers with the best Wi-Fi antennas and more, make sure to bookmark us for more helpful guides and tips.