How to contact the Hisense customer service

Need to reach hisense customer service? Here's how.

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If you want to know how to get in touch with Hisense customer service, then you have landed on the right page. 

Now, if you’re lucky, you might never encounter problems with your Hisense TV, and therefore, you will never have to look for customer support. However, even the best Hisense TVs are sometimes prone to hiccups that cannot be solved by power cycling and factory resets. In this case, you will need professional assistance. 

Aside from helping with your TV problems, Hisense support can also provide assistance with your warranties, refunds, replacements, installation requests, and other queries in general. 

With that in mind, we have included multiple ways to get in touch with the Hisense support team – phone numbers, email addresses, social media, and more. 

Hisense customer service: How to contact via phone, email, and more



Give Hisense support a call

The easiest way to get elaborate assistance is to give the Hisense support team a call. 

  • Hisense support – +1 (877) 465-3566
  • Hisense service hotline – 8889358880
  • Hisense TVs and audio – +1 (888) 935-8880
  • Hisense appliances – +1 (877) 465-3566

On business days (Monday to Friday), the support is available from 9 AM to 9 PM. And on weekends, you can contact the support team from 9 AM to 6 PM.

Please note that these numbers are relevant for the customers in the US. For customers in other regions – head over to the regional website and go to the contact page. You will find local phone numbers as well as other ways to get in touch. 



Fill out the contact form

Hisense also offers support directly from its official website. You have to fill up the contact form and then wait for the manufacturer to respond to your query. There are two forms – general inquiries and parts and service support. You have to fill the one that best suits your needs. 



Write an email

If you prefer emails, then you can contact the Hisense support on this email address –

Again, this email is relevant for customers in the US. For other regions, you can check out the Hisense Global website and get the email address for your region. 



Get in touch via social media handles

Hisense also resolves queries through its Twitter (X) handle and other social media handles. If this is a more suitable way for you to contact them, we have provided quick links below – 



Check out support pages and FAQs

If you think your Hisense TV has a minor problem that can be solved with some basic troubleshooting, then you should check out the Hisense FAQ page.

Alternatively, you can also refer to our Hisense TV guides for problems like Hisense TV remote not working or Hisense TV not connecting to WiFi.

Frequently Asked Questions

What is the phone number for Hisense warranty claim?

You can get in touch with Hisense customer service at the number 1-877-465-3566 for warranty service and troubleshooting information. Support is available from 9 AM to 9 PM (Monday to Friday) and 9 AM to 6 AM (Saturday and Sunday). 


To sum up, you can contact Hisense customer service via phone, email, contact form on the website, and even social media. Usually, customer support teams are prompt, and you will have your issues resolved quickly. For minor problems and how-tos, you can check out the FAQs or go through our elaborate guides here. 

Nitisha is a content writer and editor and she has over 3 years of experience in writing about video games and tech.