Home > AI

Amazon introduces Q, generative AI chatbot for business

Exclusive to Amazon Web Services
Last Updated on November 30, 2023
Amazon Q - The new generative AI chatbot for business.
PC Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Read More
You can trust PC Guide: Our team of experts use a combination of independent consumer research, in-depth testing where appropriate - which will be flagged as such, and market analysis when recommending products, software and services. Find out how we test here.

Amazon announced on Tuesday the new “generative AI-powered assistant tailored for work”. The e-commerce giant now has its own AI chatbot for business. Amazon Q for AWS (Amazon Web Services) is Amazon’s answer to Microsoft Copilot for Azure, and Duet AI for Google Cloud. Just how powerful is this new generative AI chatbot, and what does it mean for Amazon?

What is Amazon Q?

Amazon Q is a specialized generative AI chatbot tailored for business customers of AWS (Amazon Web Services). Designed to solve business problems, not only will it have a comprehensive knowledge of AWS itself, but it can also act as an executive advisor based on the information that AWS has about your company. The decision-making business chatbot promises to “fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company’s information repositories, code, and enterprise systems.”

The announcement comes soon after rumors of Amazon Olympus AI began circulating. This mysterious AI model is reported to be one of the most, possibly the most, powerful on earth, with 2 trillion parameters – more than OpenAI’s GPT-4 model. AWS CEO Adam Selipsky, joined NVIDIA CEO Jensen (Jen-Hsun) Huang on stage earlier this year at AWS re:Invent 2023 to strengthen ties, ahead of large-scale training of its proprietary models. AWS, which since then has featured NVIDIA DGX Cloud, is well-positioned to support the B2B artificial intelligence market, itself supported by the world’s leading AI hardware manufacturer.

Amazon Olympus, which is rumored to be the world’s most powerful upcoming consumer AI chatbot, is a separate project. It’s likely that Amazon Q has benefited from the acquisition of Amazon Bedrock AI.

Essential AI Tools

Editor’s pick
Only $0.00019 per word!

Content Guardian – AI Content Checker – One-click, Eight Checks

8 Market leading AI Content Checkers in ONE click. The only 8-in-1 AI content detector platform in the world. We integrate with leading AI content detectors to give unparalleled confidence that your content appear to be written by a human.
EXCLUSIVE DEAL 10,000 free bonus credits

Jasper AI

On-brand AI content wherever you create. 100,000+ customers creating real content with Jasper. One AI tool, all the best models.
TRY FOR FREE

WordAI

10x Your Content Output With AI. Key features – No duplicate content, full control, in built AI content checker. Free trial available.
TRY FOR FREE

Copy.ai

Experience the full power of an AI content generator that delivers premium results in seconds. 8 million users enjoy writing blogs 10x faster, effortlessly creating higher converting social media posts or writing more engaging emails. Sign up for a free trial.
TRY FOR FREE

Writesonic

Create SEO-optimized and plagiarism-free content for your blogs, ads, emails, and website 10X faster. Start for free. No credit card required.

How can you get access to Amazon Q?

To use Amazon Q, you must be an AWS customer.

Amazon’s AI chatbot is currently in limited preview. At this time, it has integrations with 40+ enterprise applications. This includes Adobe, Google, Microsoft, Salesforce, and Slack, with third-party plugins providing a workflow for Jira, ServiceNow, and Zendesk, but this list is expected to grow over time.

How much does Amazon Q cost?

The Amazon Q Business plan provides “comprehensive answers to business questions, accelerate tasks, and derive insights from data” for $20/month.

At $25/month, the Amazon Q Builder plan provides “everything in the Business plan and gives all your technical developers and IT employees Amazon Q expertise for building on AWS.”

Is ChatGPT available in AWS?

No, OpenAI’s ChatGPT is not available in AWS. A partnership of that kind looks improbable now that Amazon has its own proprietary generative AI chatbot technology. This technology now powers Amazon Alexa.

Steve is an AI Content Writer for PC Guide, writing about all things artificial intelligence. He currently leads the AI reviews on the website.

'),b.insertAdjacentHTML(d,e));return document.getElementById(a)};c.prototype._repeatDynamicAds=function(b){var a= [],d=this._removeRecipeCapExperiment.result&&"Recipe"===b.location?99:this.locationMaxLazySequence.get(b.location),e=b.lazy?u(d,0):0;d=b.max;var f=b.lazyMax;e=Math.max(d,0===e&&b.lazy?d+f:Math.min(Math.max(e-b.sequence+1,0),d+f));for(f=0;f=d;a.push(y(y({},b),{sequence:g,lazy:h}))}return a};c.prototype._locationEnabled=function(b){b=this._clsOptions.enabledLocations.includes(b.location);var a=this._clsOptions.disableAds&&this._clsOptions.disableAds.all|| document.body.classList.contains("adthrive-disable-all"),d=!document.body.classList.contains("adthrive-disable-content")&&!this._clsOptions.disableAds.reasons.has("content_plugin");return b&&!a&&d};return c}(),Za=function(c){function b(a,d){var e=c.call(this,a,"ClsVideoInsertion")||this;e._videoConfig=a;e._clsOptions=d;e._IN_POST_SELECTOR=".adthrive-video-player";e._WRAPPER_BAR_HEIGHT=36;e._playersAddedFromPlugin=[];d.removeVideoTitleWrapper&&(e._WRAPPER_BAR_HEIGHT=0);return e}v(b,c);b.prototype.init= function(){this._initializePlayers()};b.prototype._wrapJWPlayerWithCLS=function(a,d,e){void 0===e&&(e=0);return a.parentNode?(d=this._createGenericCLSWrapper(.5625*a.offsetWidth,d,e),a.parentNode.insertBefore(d,a),d.appendChild(a),d):null};b.prototype._createGenericCLSWrapper=function(a,d,e){var f=document.createElement("div");f.id="cls-video-container-".concat(d);f.className="adthrive";f.style.minHeight="".concat(a+e,"px");return f};b.prototype._getTitleHeight=function(a){a.innerText="Title";a.style.visibility= "hidden";document.body.appendChild(a);var d=window.getComputedStyle(a),e=parseInt(d.height,10),f=parseInt(d.marginTop,10);d=parseInt(d.marginBottom,10);document.body.removeChild(a);return Math.min(e+d+f,50)};b.prototype._initializePlayers=function(){var a=document.querySelectorAll(this._IN_POST_SELECTOR);a.length&&this._initializeRelatedPlayers(a);this._shouldRunAutoplayPlayers()&&this._determineAutoplayPlayers()};b.prototype._createStationaryRelatedPlayer=function(a,d,e){var f="mobile"===this._device? [400,225]:[640,360],g=G.Video_In_Post_ClicktoPlay_SoundOn;d&&a.mediaOrPlaylistId&&(e="".concat(a.mediaOrPlaylistId,"_").concat(e),d=this._wrapJWPlayerWithCLS(d,e),this._playersAddedFromPlugin.push(a.mediaOrPlaylistId),d&&this._clsOptions.setInjectedVideoSlots({playerId:a.playerId,playerName:g,playerSize:f,element:d,type:"stationaryRelated"}))};b.prototype._createStickyRelatedPlayer=function(a,d){var e="mobile"===this._device?[400,225]:[640,360],f=G.Video_Individual_Autoplay_SOff;this._stickyRelatedOnPage= !0;this._videoConfig.mobileStickyPlayerOnPage="mobile"===this._device;if(d&&a.position&&a.mediaId){var g=document.createElement("div");d.insertAdjacentElement(a.position,g);d=document.createElement("h3");d.style.margin="10px 0";d=this._getTitleHeight(d);d=this._wrapJWPlayerWithCLS(g,a.mediaId,this._WRAPPER_BAR_HEIGHT+d);this._playersAddedFromPlugin.push(a.mediaId);d&&this._clsOptions.setInjectedVideoSlots({playlistId:a.playlistId,playerId:a.playerId,playerSize:e,playerName:f,element:g,type:"stickyRelated"})}}; b.prototype._createPlaylistPlayer=function(a,d){var e=a.playlistId,f="mobile"===this._device?G.Video_Coll_SOff_Smartphone:G.Video_Collapse_Autoplay_SoundOff,g="mobile"===this._device?[400,225]:[640,360];this._videoConfig.mobileStickyPlayerOnPage=!0;var h=document.createElement("div");d.insertAdjacentElement(a.position,h);d=this._wrapJWPlayerWithCLS(h,e,this._WRAPPER_BAR_HEIGHT);this._playersAddedFromPlugin.push("playlist-".concat(e));d&&this._clsOptions.setInjectedVideoSlots({playlistId:a.playlistId, playerId:a.playerId,playerSize:g,playerName:f,element:h,type:"stickyPlaylist"})};b.prototype._isVideoAllowedOnPage=function(){var a=this._clsOptions.disableAds;if(a&&a.video){var d="";a.reasons.has("video_tag")?d="video tag":a.reasons.has("video_plugin")?d="video plugin":a.reasons.has("video_page")&&(d="command queue");q.error(d?"ClsVideoInsertionMigrated":"ClsVideoInsertion","isVideoAllowedOnPage",Error("DBP: Disabled by publisher via ".concat(d||"other")));return!1}return this._clsOptions.videoDisabledFromPlugin? !1:!0};return b}(function(c){function b(a,d){var e=c.call(this)||this;e._videoConfig=a;e._component=d;e._stickyRelatedOnPage=!1;e._relatedMediaIds=[];a=void 0;void 0===a&&(a=navigator.userAgent);a=/Windows NT|Macintosh/i.test(a);e._device=a?"desktop":"mobile";e._potentialPlayerMap=e.setPotentialPlayersMap();return e}v(b,c);b.prototype.setPotentialPlayersMap=function(){var a=this._videoConfig.players||[],d=this._filterPlayerMap();a=a.filter(function(e){return"stationaryRelated"===e.type&&e.enabled}); d.stationaryRelated=a;return this._potentialPlayerMap=d};b.prototype._filterPlayerMap=function(){var a=this,d=this._videoConfig.players,e={stickyRelated:[],stickyPlaylist:[],stationaryRelated:[]};return d&&d.length?d.filter(function(f){var g;return null===(g=f.devices)||void 0===g?void 0:g.includes(a._device)}).reduce(function(f,g){f[g.type]||(q.event(a._component,"constructor","Unknown Video Player Type detected",g.type),f[g.type]=[]);g.enabled&&f[g.type].push(g);return f},e):e};b.prototype._checkPlayerSelectorOnPage= function(a){var d=this;a=this._potentialPlayerMap[a].map(function(e){return{player:e,playerElement:d._getPlacementElement(e)}});return a.length?a[0]:{player:null,playerElement:null}};b.prototype._getOverrideElement=function(a,d,e){a&&d?(e=document.createElement("div"),d.insertAdjacentElement(a.position,e)):(d=this._checkPlayerSelectorOnPage("stickyPlaylist"),a=d.player,d=d.playerElement,a&&d&&(e=document.createElement("div"),d.insertAdjacentElement(a.position,e)));return e};b.prototype._shouldOverrideElement= function(a){a=a.getAttribute("override-embed");return"true"===a||"false"===a?"true"===a:this._videoConfig.relatedSettings?this._videoConfig.relatedSettings.overrideEmbedLocation:!1};b.prototype._checkPageSelector=function(a,d,e){void 0===e&&(e=[]);return a&&d&&0===e.length?("/"!==window.location.pathname&&q.event("VideoUtils","getPlacementElement",Error("PSNF: ".concat(a," does not exist on the page"))),!1):!0};b.prototype._getElementSelector=function(a,d,e){if(d&&d.length>e)return d[e];q.event("VideoUtils", "getPlacementElement",Error("ESNF: ".concat(a," does not exist on the page")));return null};b.prototype._getPlacementElement=function(a){var d=a.pageSelector,e=a.elementSelector;a=a.skip;var f=da(d),g=f.valid,h=f.elements;f=S(f,["valid","elements"]);var k=ca(e),l=k.valid,p=k.elements;k=S(k,["valid","elements"]);return""===d||g?l?this._checkPageSelector(d,g,h)?this._getElementSelector(e,p,a)||null:null:(q.error("VideoUtils","getPlacementElement",Error("".concat(e," is not a valid selector")),k),null): (q.error("VideoUtils","getPlacementElement",Error("".concat(d," is not a valid selector")),f),null)};b.prototype._getEmbeddedPlayerType=function(a){(a=a.getAttribute("data-player-type"))&&"default"!==a||(a=this._videoConfig.relatedSettings?this._videoConfig.relatedSettings.defaultPlayerType:"static");this._stickyRelatedOnPage&&(a="static");return a};b.prototype._getMediaId=function(a){return(a=a.getAttribute("data-video-id"))?(this._relatedMediaIds.push(a),a):!1};b.prototype._createRelatedPlayer= function(a,d,e,f){"collapse"===d?this._createCollapsePlayer(a,e):"static"===d&&this._createStaticPlayer(a,e,f)};b.prototype._createCollapsePlayer=function(a,d){var e=this._checkPlayerSelectorOnPage("stickyRelated"),f=e.player;e=e.playerElement;var g=f?f:this._potentialPlayerMap.stationaryRelated[0];g&&g.playerId?(this._shouldOverrideElement(d)&&(d=this._getOverrideElement(f,e,d)),d=document.querySelector("#cls-video-container-".concat(a," > div"))||d,this._createStickyRelatedPlayer(y(y({},g),{mediaId:a}), d)):q.error(this._component,"_createCollapsePlayer","No video player found")};b.prototype._createStaticPlayer=function(a,d,e){this._potentialPlayerMap.stationaryRelated.length&&this._potentialPlayerMap.stationaryRelated[0].playerId?this._createStationaryRelatedPlayer(y(y({},this._potentialPlayerMap.stationaryRelated[0]),{mediaOrPlaylistId:a}),d,e):q.error(this._component,"_createStaticPlayer","No video player found")};b.prototype._shouldRunAutoplayPlayers=function(){return this._isVideoAllowedOnPage()&& (this._potentialPlayerMap.stickyRelated.length||this._potentialPlayerMap.stickyPlaylist.length)?!0:!1};b.prototype._determineAutoplayPlayers=function(){var a=this._component,d="VideoManagerComponent"===a,e=this._config;if(this._stickyRelatedOnPage)q.event(a,"stickyRelatedOnPage",d&&{device:e&&e.context.device,isDesktop:this._device}||{});else{var f=this._checkPlayerSelectorOnPage("stickyPlaylist"),g=f.player;f=f.playerElement;g&&g.playerId&&g.playlistId&&f?this._createPlaylistPlayer(g,f):q.event(a, "noStickyPlaylist",d&&{vendor:"none",device:e&&e.context.device,isDesktop:this._device}||{})}};b.prototype._initializeRelatedPlayers=function(a){for(var d=new Map,e=0;e