Marvel Rivals is out now and is easily one of the biggest games of the year, hitting a high peak of 480,990 concurrent players on Steam shortly after its release. However, just like every other new game, this one also has plenty of issues that are ruining the gameplay experience of many. Previously, there were complaints about the game constantly crashing and stuttering, with some even facing FPS drop issues. And now, players are reporting getting a DirectX 12 not supported error in Marvel Rivals, which is preventing them from launching the game.
However, while the issue may seem daunting, there are plenty of methods that can help fix it. But before moving on to the advanced solutions, we recommend performing a quick restart first. This is because in some cases, a simple restart can help fix the error. But if it doesn’t work, feel free to proceed with the methods mentioned below.
How to fix DirectX 12 not supported error in Marvel Rivals
Here are a handful of methods that can help you make the error disappear.
Step
Check your specs
Marvel Rivals is not a super demanding game, but you still need decent hardware to run it on your system. The game’s minimum system requirements confirmed that you need at least a GTX 1060, RX 580, or Intel A380 to run the game. If you have anything lower than this, you’ll get met with the DirectX 12 not supported error. In such a case, your only option is to upgrade your components.
Step
Update Windows
The DirectX 12 not supported error in Marvel Rivals seems to be linked to a specific version of Windows. This is why the official X account of Marvel Rivals suggests updating your current Windows 10 64-bit version to version 1909 or something more recent.
- Type ‘Check for updates’ in the Windows Search Bar and click on the first option that appears.
- Click on ‘Check for updates’ and download and install the latest version available.
Step
Verify integrity of game files
In some cases, the error can pop up if these is something wrong with the game files. Thankfully, this can be fixed quickly in a few steps:
Steam
- Launch Steam, go to your Library, and right-click on Marvel Rivals.
- Select ‘Properties’ and go to Installed Files.
- Click on ‘Verify integrity of the game files.’
Epic Games
- Launch Epic Games and go to your Game Library.
- Click on the three vertical dots below Marvel Rivals and select ‘Manage.’
- Click on ‘Verify’ next to Verify Files.
Step
Update GPU drivers
A player on Reddit mentioned that they were facing the DX12 error in Marvel Rivals, but they managed to fix the issue by updating their GPU drivers. So, you can try doing the same as it might fix the issue for you.
To update the GPU drivers, you can visit the official website of your GPU’s manufacturer or use a dedicated application, like the Nvidia App or AMD Radeon Software.