Software_Reporter_Tool.exe: What is it? Resolve issues

Software_Reporter_Tool.exe

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Is software_reporter_tool.exe causing you issues? This tool is useful, but it’s not essential.

In some instances, it can cause serious problems with your computer’s speed and efficiency, contributing to high CPU usage that can drastically restrict your user experience.

Want to learn how to resolve software_reporter_tool.exe issues? Keep reading to find out.

What Is Software_Reporter_Tool.exe For Windows?

Software_reporter_tool is a Google Chrome process that allows users to report software bugs, errors, or other issues they encounter on their PC. The Chrome browser uses this process to discover which applications or processes are conflicting.

It’s a free program that works by sending information about the issue to Microsoft so it can be fixed for other users. Software_reporter_tool also lets users see if there are any similar reports already filed against a particular piece of software.

The software reporter tool will likely appear if your system is running extremely slower than average. This tool often runs as a background process on your computer, but if you don’t know what it is, you may well mistake it for a virus (it’s not).

Although this tool is incredibly useful and will scan your computer for unwanted software, it can contribute to high CPU usage.

Unfortunately, when you install the Chrome browser, the software reporter tool is also automatically installed on your computer, and Google recommends you keep it for security reasons.

Yes, it is possible to remove this tool completely. But there are a few things you can do to resolve issues with the tool first.

Disable Software Reporter Tool

Before we move on to more complex, long-term solutions, let us walk you through a few simple steps you can try to disable the software reporter tool.

Disable Via Chrome Settings

You can block the software reporter tool from running through Chrome’s browser settings.

  1. Open up Google Chrome, and press on the three dots menu that can be found in the top-right corner.
  2. Press the ‘settings’ option from inside the main menu.
  3. The Chrome settings page should now be open. On the left side of the screen, click on the ‘advanced’ option. If you’re using an older version of chrome, this may be at the bottom of your settings window.
  4. Navigate towards the ‘system’ section, and you’ll see an option titled ‘Continue running background apps when Google Chrome is closed.’ Set this option to ‘off’.
  5. Once you’ve done this, move to the ‘reset and cleanup’ option and click on ‘clean up computer’. This will open the Google cleanup page. From here, find the option titled ‘report details to google’ and turn this off.

This method will prevent the software reporter tool from running and sending your results to Google, which contributes to high CPU and slow speeds.

Update Chrome And Clear Cache

You can also try updating Chrome and clearing the cache.

  1. Open Chrome and click on the three-dot menu in the top right corner of the screen.
  2. Click on ‘Settings’ and navigate to the ‘About Chrome’ tab.
  3. On the right side of your screen, check that Chrome is updated to the latest version. If it’s not, proceed with the update now.
  4. Once Chrome has finished updating, restart the browser and see if your computer is still running slow. If it’s not, go back to the three-dot menu, and hover your mouse over the ‘More Tools’ option.
  5. From here, select the ‘Clear Browsing Data’ in the sub-menu. Then, select the ‘Sign Out’ option near the bottom of the screen.
  6. Now, open up the ‘Time Range’ option and press ‘All Time’. You should then check the boxes for every category. Once you’re done, press the ‘Clear Data’ button.
  7. Finish off by rebooting your computer and see if the problem persists.

Why Does My Computer Crash While Using Software_Reporter_Tool.exe?

There are several reasons why your computer crashes while using software_reporter_tool.exe. Some common causes include:

• Running out of memory.
• A virus infection.
• An outdated version of software_reporter_too.exe.
• Hardware problems.
• A power outage.

Software_Reporter_Tool May Not Work Properly Because Of The Following:

• Your antivirus software is blocking the program.
• You’re running too many programs at once.
• There’s a hardware conflict with another device.
• You’ve installed third-party software that conflicts with software_reporter_ tool.

Troubleshooting Tips For Software_Reporter_Tool.exe

To avoid running into issues with the software_reporter_tool.exe, you’ll need to keep your system in tip-top condition. To do this, make sure you’re doing the following things regularly:

  • Scanning your computer for malware
  • Cleaning your hard drive
  • Uninstalling obsolete programs
  • Enabling automatic updates
  • Performing semi-regular backups

Unfortunately, though, issues with the software reporter tool are sometimes inevitable, regardless of how well you look after your computer. This tool can consume too much RAM and cause high CPU usage which slows down your computer.

Although it’s possible to remove the software reporter tool, it doesn’t pose any real threat to your system – in fact, quite the opposite.

If you want to keep the tool, we’d recommend freeing up storage space on your computer and keeping everything up to date. If you do want to remove it, this can also be done directly through Chrome’s browser settings.

Be aware; if you remove this tool from your computer, you may be more susceptible to viruses. It may also interfere with Chrome’s ability to detect clashing processes and applications.

For a temporary fix, you may be better off temporarily disabling this tool through your computer’s task manager.

Analyzing The Software_Reporter_Tool.exe Process

Thankfully, there are also a number of tools you can use to analyze the software_reporter_tool.exe process on your computer. These tools include:

  • Security Task Manager: This task manager will display all tasks currently running on Windows. This includes hidden processes. It also offers a unique security rating that suggests your system’s likelihood of infiltration by malware and spyware.
  • Malwarebytes Anti-Malware: Malwarebytes Anti-Malware software can help remove any dormant adware, trojans, spyware, malware, trackers, and keyloggers hidden in your hard drive.

The Bottom Line

Despite its appearance, software_reporter_tool.exe is not a virus. This tool, installed by the Chrome browser, exists to identify malware and any clashing processes and applications on your computer.

However, it is notorious for slowing down systems.

Before you remove the software reporter tool, make sure you’re aware of the risks and if you don’t want to disable it permanently, we’d recommend doing it temporarily through your computer’s task manager.

Before changing your computer registry, we recommend disabling the software reporter tool via Chrome’s settings or updating Chrome and clearing your cache.

Kevin is the Editor of PC Guide. He has a broad interest and enthusiasm for consumer electronics, PCs and all things consumer tech - and more than 15 years experience in tech journalism.