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Intel CPU stability issues driving game server hosts to AMD

Losing gaming lead and now in servers, Intels woes continue with instability problems
Last Updated on July 11, 2024
Intel CPU stability issues driving server hosts to AMD
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The news just keeps getting worse for Intel, we’ve previously reported on Intel’s 14th and 13th Gen CPU stability issues, and clearly the problem is not getting fixed. Although new BIOS fixes might have attempted something it’s not done much to help. According to Level1Techs on YouTube (thanks to VideoCardz) these issues are causing game server hosts to transition to AMD instead.

This is primarily from the high-end processors from the 13th and 14th Gen with the 13900K and 14900K, the best CPUs clearly the favorite but comes with plenty of issues for gamers and data center hosts. These are frustrating to us gamers, let alone to someone hosting a whole server of them, so instead they look to AMD. There the AMD Ryzen 9 7950X looks to be the go-to option as becoming more stable and faster.

We already replaced a lot of customer’s 13900K with 14900K and the issues don’t seem fully resolved. […] been steering customers toward 7950x systems instead. They’re almost always faster anyway.

Datacenter Service Provider – to Level1Techs
Crash data CPU split, Source Level1Techs
Crash data CPU split, Source Level1Techs

What’s the problem and what’s being done

Level1Techs’ analysis suggests that the error rate using the CPU over time rises and seemingly keeps making issues worse. So it should be simpler to resolve than intermittent problems but there is no real cause. Intel has previously suggested overclocking might be the issue, however, server CPUs on W680 chipset that can’t overclock also experience this, unless the Xeon-focused design is not what it seems as they are designed to work at the spec and cause no stability issues.

In the screenshot below we see the conservative DDR5 memory spec along with keeping to the CPU speed and keeping the voltage low to keep stability high and getting the best single-core performance. The error rate is also rising with the chips and is even causing the data service providers to charge over $1000 more as a “support premium” for the Intel systems over AMD.

Previously the high-end consumer processors made sense over Xeon thanks to the lower cost and lower power. Along with a high single core processing for hosting, clearly the 13th and 14th Gen is struggling to provide that. The company has tried multiple things to try and fix this including Baseline profiles and then patching the Thermal Velocity Boost but still not good enough. It might just try to go past the problems and focus on the next-gen Intel Arrow Lake-S release date instead.

Post crash screen for Intel stability issue, Source Level1Tech
Post-crash screen for Intel stability issue, Source Level1Tech

Watch the full video below:

With a fascination for technology and games, Seb is a tech writer with a focus on hardware and deals. He is also the primary tester and reviewer at BGFG and PCGuide.