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Frustrating Intel Raptor Lake CPU issues cause mass refund requests from frustrated users

Last Updated on April 9, 2024
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Like any piece of tech, the highly popular Intel Raptor Lake CPU series has its fair share of issues. Despite their high-end capabilities, the problems these processors pose to enthusiasts and budding PC builders alike make them a less-than-ideal component to build around. But even though these complications have been well-documented, it seems Intel is no closer to solving these issues after numerous South Korean users recently reported experiencing problems with 13th and 14th-generation processors when playing various games.

According to South Korean news outlet ZDNet (via VideoCardz), these Raptor Lake CPU issues initially became prevalent following the release of Tekken 8. Apparently, when playing Bandai Namco’s latest fighting game, players are forcibly booted out of the game due to a lack of memory despite having an ideal setup. This same problem permeates across different titles, including Overwatch 2 and Remnant 2, affecting many of the most played games worldwide. As a result, the unrest surrounding 13th and 14th-generation Intel processors forces some users to ask for refunds or replacements – even if some are functional.

13th and 14th-generation Intel CPUs may be getting a fix soon

Luckily, it seems the company is already looking for a lasting fix to this frustrating problem. Based on ZDNet’s article, Intel stated that “[they are] aware of problems that occur when executing certain tasks on 13th and 14th-generation core processors for desktop PCs, and is analyzing them with major affiliates. With this in mind, it should only be a matter of time until these issues come to pass, though we wouldn’t recommend grabbing these specific processors until then.

Instead, check out the best CPU for gaming in 2024 so you can equip your desktop setup with a processor that won’t give you any trouble. Alternatively, you can take a look at the best GPUs in 2024 if you’re looking for a modern graphics card upgrade to complement your rig.

Nico is a Tech News Writer for PC Guide. He is also adept at finding a good deal every now and then, stemming from his days penny-pinching as a broke college kid.