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Nvidia GeForce Now faces backlash and cancelations from fans as new playtime limit announced

Fans aren't happy with the newly-announced change
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Nvidia GeForce Now faces backlash and cancelations from fans as new playtime limit announced
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Nvidia’s GeForce Now cloud gaming platform is a fantastic service for anyone who doesn’t have the luxury of a capable gaming PC to play the latest and greatest titles. Nearly every week we see new games available on GFN, one of the most recent offers including Dragon Age: The Veilguard for free.

However, a new restriction on the number of playable hours has been announced, and some fans haven’t taken to the news too kindly. With unlimited playtime removed for the paid tiers, we’ve noticed many people happily canceling their subscriptions – though there’s good reason to stick around for a while as we’ll explain.

As revealed by changes spotted on the GeForce Now webpage, both the Performance and Ultimate tiers have a cap of 100 hours of monthly playtime; the free version remains unlimited though only has a 1 hour timer per session (Performance and Ultimate have 6 and 8 hours, respectively).

There is a silver lining in that Nvidia does allow for 15 hours of rollover to the next month if you haven’t used up all your hours. Nvidia claims the 100-hour monthly playtime “accommodates 94% of members,” implying that only 6% of users will actually be affected by the newly introduced limit.

GeForce Now monthly playtime changes per subscription tier, source: Nvidia

Another thing worth noting (as detailed in the image above) is that any existing GeForce Now paid members before the end of the year will still benefit from the unlimited playtime until “their first billing cycle on or after January 1, 2026.” So, if you’ve already got an ongoing subscription, there’s no need to cancel just yet – unless you want to send a message of course.

If you use up your 100 hours in a month, you can continue playing on the Free package. Nvidia details that you may purchase additional hours “$2.99 for 15 additional hours of Performance, or $5.99 for 15 additional Ultimate hours.”

Fans react online by canceling their subscriptions

Speaking of sending messages, we’ve come across several ‘boycotting’ posts. With a growing number of users revoking their membership, it remains to be seen if Nvidia will make any changes to the new rules. Social media is a good place to look for disgruntled users, such as this former Ultimate customer (and soon to be this one too). As expected, we also saw some people asking for a boycott of the service.

GeForce Now Ultimate member downgrades to Free, source: Reddit

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About the Author

At PC Guide, Jack is mostly responsible for reporting on hardware deals. He also specializes in monitors, TVs, and headsets and can be found putting his findings together in a review or best-of guide.