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Involving The Media
Under some circumstances, you may be able to get a member of the media to assist you in a dispute with a vendor. Many publishers understand that since they accept ads from vendors and sell to consumers (directly or indirectly), they have a role to play in resolving problems between the two groups.
Here are a few areas you may want to explore:
Of course, there is no guarantee that these sources will be able to assist you, but usually all it costs to try is an hour of your time, at most, to write a letter. Even if the person you write to is too busy with other issues to deal with your problem, you have registered your complaint effectively; if that person in the future gets other letters regarding the same vendor, he or she will probably notice the pattern and consider action.
Next: Taking Legal Action