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Thread: Epson 480 printer prob

  1. #1
    Join Date
    Jan 2001
    Location
    England
    Posts
    343

    Question Epson 480 printer prob

    Hi all I am hoping somebody can help a friend of mine
    has a Epson 480 printer its just out of warranty
    its developed a fault, the fault came about when
    he cancelled a print job, the print job is still
    in the epson status monitor it just won't delete
    he has tried reinstalling the driver he's even
    reinstalled windows the problems still there
    any idea's.
    MB


    ------------------
    MB

    If we can't find the answer we keep on trying....never afraid to ask again.
    MarkBlack

    If we can't find the answer we keep on trying...I'm never afraid to ask again.

  2. #2
    Join Date
    Nov 2000
    Location
    The Mountain State
    Posts
    23,389

    Post

    Try uninstalling the printer in Safe Mode, power down , unplug the printer for a while, unplug the cord from the printer to the computer, reconnect everything and then power up and reinstall the printer...


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    mjc
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  3. #3
    Join Date
    Jan 2001
    Location
    England
    Posts
    343

    Post

    Hi mjc
    I tried as you said with no difference my last print job
    is still shown in the printer status monitor, somehow
    this monitor program is remembering the cancelled print
    job, are these print jobs stored anywhere like the registery


    ------------------
    MB

    If we can't find the answer we keep on trying....never afraid to ask again.
    MarkBlack

    If we can't find the answer we keep on trying...I'm never afraid to ask again.

  4. #4
    Join Date
    Nov 2000
    Location
    Milwaukee Wi
    Posts
    4,988

    Post

    Have you checked in the Print spooler Folder?
    It’s “C:\windows\spool\Printers” if there are any files in the folder Just delete them.

    ------------------
    To ERR is HUMAN
    To REALLY screw things UP, YOU NEED a COMPUTER !

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