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Thread: Microsoft Bluetooth Wireless keyboard/mouse woes...

  1. #1
    Join Date
    Dec 2001
    Location
    NEW ZEALAND
    Posts
    3,586

    Question Microsoft Bluetooth Wireless keyboard/mouse woes...

    Hi all.

    I have here, a Microsoft bluetooth wireless keyboard and mouse.
    The instructions tell me to install the software drives using the standard keyboard and mouse, which is logical.

    I am trying to install them for a friend, on his computer.

    However, when I run the program, and click on the keyboard driver install option, the following message is displayed:

    ----------------------------------------

    The SETUP.EXE file is linked to missing
    export KERNEL32.DLL: Process32nextW

    ----------------------------------------

    Any ideas what this means?
    I speculate that the installer program cannot find the kernel of the OS, which seems strange, as it must be there, or the system would not be running at all...

    I tried copying the whole CD into the HDD, and running from there, but this did not help(i did not think it really would, but worth a try).

    The machine is an AMD Athlon based one, with 256MB of RAM, Windows Me, DVD/CD drive, CD-RW drive, 20GB HDD, FAT32 filesystem.


    MM.
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

  2. #2
    Join Date
    Nov 2000
    Location
    The Mountain State
    Posts
    23,389
    The machine is an AMD Athlon based one, with 256MB of RAM, Windows Me,
    Is it the proper driver series for a 9x machine?

    Is there already Bluetooth support on the machine?

    Any more details about it would be welcome......
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  3. #3
    Join Date
    Dec 2001
    Location
    NEW ZEALAND
    Posts
    3,586
    Hi all.

    I've just found the reason behind this error.


    This bluetooth desktop solution is only compatible with Windows XP. It(the software) will not run on any older version of Windows, including Me...

    Full report can be found here, for those interested:

    http://support.microsoft.com/default...b;en-us;811811


    MM.
    "An expert is someone who will tell you why you can't do something." - Alec Issigonis (designer of the Mini)

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