A Reddit user got a very unpleasant surprise when they RMAed their Inno3D RTX 4070 Ti. Allegedly, they received back an OEM Dell RTX 3050 instead from the PC enthusiast shop Overclockers UK.

The post comes from the PCMasterRace Subreddit, where the user Adowad posted a picture of the package they received back. After sending in an Inno3D RTX 4070 Ti for RMA, they received back a box two days later of a drastically different weight. The package received back contains, instead, a Dell RTX 3050. The parcel received was supposedly 500g, which is much lighter than the 1200g that an Inno3D RTX 4070 Ti weighs. However, Overclockers UK was quick to respond on Twitter, disputing the claim.

Reddit user claims they got a Dell RTX 3050 back when RMAing an Inno3D RTX 4070 Ti

Overclockers UK fired back, saying that they’ve never even stocked the Dell RTX 3050 that supposedly was returned to Adowad. That particular GPU was only used in Dell-based prebuilt PCs and never was available on its own for retail. This would make Adowad’s claim impossible, as Overclockers UK couldn’t send back a product they never had.

Overclockers UK also stated that they have very strict security measures in place, that prevent tampering with packages. Overclockers UK has confirmed that they are working with Adowad to resolve the claim, though. They stated in the tweet: “We are now working with our supplier network to investigate the graphics card in question, the origin and destination.”

Investing tons of funds into gaming PC components is standard for enthusiasts. But, it’s hard to know who to trust when getting scammed is becoming a larger concern. Several enthusiasts are running into trouble with getting back drastically different hardware than what they ordered, even getting completely different products. While it’s good to see Overclockers UK working with Adowad to figure out what happened, it’s a solid reminder to be safe when making purchases.

About the Author

Annie Thelen

Annie is a journalist focusing on the latest technology news and deals. At PC Guide, Annie covers the latest bundle deals and news from the world of tech, with a particular focus on GPU and CPU news.